Debs, the problem seems to be that no-one in Government circles has the brain power to cope with advanced concepts like encryption and planning a complete system. Term 1 fail in the I.T. Department, I'm afraid. Vince. ======================================== Message Received: Feb 26 2014, 10:04 PM From: "Debby McCallan" To: access-uk@xxxxxxxxxxxxx Cc: Subject: [access-uk] Re: DLA Entitlement Letter availability digitally. Good rant. According to last night's In Touch RNIB have taken DWP to court with 5 cases at the moment and have more on the way. Let's hope something comes out of them. If on-line banking is safe enough why not benefits etc? I've never understood. Debs ----- Original Message ----- From: "Shaun O'Connor" To: Sent: Wednesday, February 26, 2014 7:25 PM Subject: [access-uk] Re: DLA Entitlement Letter availability digitally. >I think the government should be pushed yet further on this point. > where a person is identified as blind or visually impaired important > documents that directly affect their entitlement and which are issued by > government agenceis, should be presented int e format most readily > accessible by the recipient and that, where a government agency fails > to comply with such request, and as a consequence, a entailment loses > entitlement of benefit or as a consequence theror is unduly penalized. > that claimant shoud be entitled as of right to compensation and or > waiver of any penalty a government attempts to impse by attempting to > assert none compliance with a letter sent by such agency or agencies > including but not limited to, such sub agencies as the government shall > so employ to carry out its work whether they be public bodies or private > sector entities.. > > ok rant over > > regards. > Sean > On 26/02/2014 18:58, Eleanor Burke wrote: >> You need to be talking to RNIB as per last night's In Touch programme. >> It >> would appear that RNIB is taking the government to court re this very >> issue >> of accessable formats. I would do the following, listen to the programme >> and then contact RNIB tomorrow. >> >> Eleanor >> >> -----Original Message----- >> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf >> Of >> C. M. B. >> Sent: 26 February 2014 18:54 >> To: access-uk@xxxxxxxxxxxxx >> Subject: [access-uk] DLA Entitlement Letter availability digitally. >> >> Hello all, >> >> Does anybody know if there is a way to receive a copy of one's DLA >> entitlement letter digitally? e.g. through direct.gov or gov.uk or >> something >> like that? The DWP seem extremely reluctant to send a copy digitally even >> through encrypted email (I'm not talking about simple SSL or such, I'm >> talking advanced encryption where only sender-receiver can access the >> contents of the email, ignore that if you don't know what I'm talking >> about, >> I don't want to baffle everybody with a long essay of how there are >> better >> ways of encrypting emails). >> >> It's a royal pain in the backside to have to wait 2 weeks for a DLA >> entitlement letter every 3 months when a certain company likes to see one >> that is recent and I've been lucky to arrange a lot of online >> communications >> with certain companies to do this. >> >> It seems rather backwards for the Government to go so-called digital with >> Gov.uk and such and not even communicate digitally with those who find it >> much easier and more efficient to access their own information that way. >> It's all very well filling in forms online and such, but it would be nice >> to >> get our proof letter copies online somehow. >> >> Anyway, I'd appreciate any suggestions on how to go about this, >> especially >> if anyone has managed to do this. >> >> Kindly, >> Craig Blake** To leave the list, click on the immediately-following >> link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> >> > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ----- No virus found in this message. 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