Thanks Jim, now can you remind me how to get to message rules? Do you regularly use Windows Live Mail? When I type control N and a name, even though it is in my contacts the name is not repeated but if I tab forward and back I see it in there but is there a way to have it spoken like with normal email programmes please? Brianl. From: Jim Doherty Sent: Wednesday, July 04, 2012 8:16 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Creating a Folder With Windows Live Mail. Brian, hit the alt key and then cursor right to folder tab. cursor down to groups and cursor right into sub menu. the first one is new folder. hit enter and give the folder a name, then tab once and put it in the in box, tab again to ok,press the spacebar. job done. hth Jim From: Brian Sent: Wednesday, July 04, 2012 7:51 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Creating a Folder With Windows Live Mail. I’ve just set up my new computer and am now having to get used to Windows 7 and Windows Live Mail having always used Outlook Express. My wife uses WLM some of the time but can’t remember how to create a folder can someone help please? Brian.