hi Mandy and all, The folder is an Issue for me as well as trying to create desk top short cuts, Billy ----- Original Message ----- From: Mandy To: access-uk@xxxxxxxxxxxxx Sent: Tuesday, July 29, 2014 12:38 PM Subject: [access-uk] Creating Folders on Windows 8 Point 1. Hi All. I’ve been using Windows 8 for a couple of months and have few problems but cannot work out how to create a folder – I did manage it but have forgotten how and it doesn’t appear to be alt f. Another issue is that I am using Windows Live Mail and sometimes if I alt tab too much I come across something that says “Working online button” and once I’ve gone there I can’t access anything in Windows Live Mail and have to close it and start again. Hope this is all understandable. Mandy.