Hi Matty, Go to the view menu and then to current view. Arrow down until you hear group messages by conversation. If it says checked, press enter to turn it off. That should sort it. Cheers, Sandra. ** To leave the list, send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq