[access-uk] Chip and pin online banking.

  • From: "martin wilsher" <m.wilsher@xxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 17 May 2007 00:46:57 +0100

Hi list:

Regarding the new chip and pin machines used in conjunction with online
banking.  For natwest customers, I have spoken to their online banking =
and explained the problems as regards totally blind people and use of =
new equipment as stated in recent articles.  I am awaiting a response as =
how blind people are to use the new system.  It seems natwest are making
this compulsary on their online banking system.  I for one, am very =
indeed about the new technology, as while I have been assured it is DDA
compliant, I am not so sure.  To be compliant, wouldn't the pin pad =
have to input the code into the edit field on the website, or the =
speak the code out loud?  Or can they get away with large print numbers? =
large print is enough to pass DDA compliance, totally blind people are
disadvantaged significantly.

Hope to hear from you soon.

From Martin.

Please email me at:



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