[access-uk] Chip and pin online banking.
- From: "martin wilsher" <m.wilsher@xxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 17 May 2007 00:46:57 +0100
Hi list:
Regarding the new chip and pin machines used in conjunction with online
banking. For natwest customers, I have spoken to their online banking =
dept
and explained the problems as regards totally blind people and use of =
the
new equipment as stated in recent articles. I am awaiting a response as =
to
how blind people are to use the new system. It seems natwest are making
this compulsary on their online banking system. I for one, am very =
worreid
indeed about the new technology, as while I have been assured it is DDA
compliant, I am not so sure. To be compliant, wouldn't the pin pad =
machine
have to input the code into the edit field on the website, or the =
machine
speak the code out loud? Or can they get away with large print numbers? =
If
large print is enough to pass DDA compliance, totally blind people are
disadvantaged significantly.
Hope to hear from you soon.
From Martin.
Please email me at:
m.wilsher@xxxxxxxxxxxxxxxx
Thanks
Please visit my website:
www.martin-wilsher.co.uk
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