[access-uk] Re: Changing ISP
- From: <roger.south@xxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 20 Mar 2015 08:55:15 -0000
Very interesting. Thanks for your feed back. We have a clear day today so are
going to contact Zen and possibly PlusNet to make a decision
Roger
From: Deddajay
Sent: Wednesday, March 18, 2015 8:25 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Changing ISP
Hi Roger
We can highly recommend Zen. We were with Zen for several years before moving
to Be because they were cheaper at the time, but came back to them after
experiencing BT for 18 months, which was dreadful. We only left Be because Sky
bought them out. Sky doesn't figure on our radar on principle, and they also
don't have a particularly good reputation either.
Zen will go the extra mile for you if you have any difficulties. They may cost
a little more but you certainly get what you pay for.
As for your email, yes there will inevitably be some disruption whilst you let
everyone know your new email address, but this is going to happen whichever ISP
you use if you use their email service. You might want to consider getting an
independent email provider and using your own domain. We haven't been tied to
an ISP for email for the past 12 years so we can change ISP at will with no
problems about having to notify everyone about a change of email address.
You might consider setting up a Gmail account in the interim to let all your
contacts know you will be changing emails in the near future, and letting them
know that they can contact you via Gmail for the time being until you get a
permanent email address sorted out.
For us, Zen is the only ISP we would consider now. We have fibre optic from
them, but not the phone line which remains with BT. We pay a little extra for
this, but prefer keeping things separate.
Hope this helps.
Dragon and Clive
On 18/03/2015 11:15, roger.south@xxxxxxxxxx wrote:
Hello
Virgin month because I don’t have the TV or fibre optic service from Virgin I
was moved to TalkTalk but kept my exist ion email addresses. It has been a
disaster with the flakiest connection ever and a really appalling staff
attitude. I’m now seriously considering moving to a new provider something I’ve
never before done. I’ve had internet connection for around 20 years and always
with Virgin.
I’ve made preliminary enquiries with Zen and my son recommends Sky. Zen will
offer a package a couple of pounds cheaper than my TalkTalk package with the
same details so that is good. I’m not yet sure of the Sky deal. My main concern
is the transfer of all my contacts tithe new email address and how many
contacts may be lost in the process.
Comments good and bad will be much appreciated.
Roger
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