Indeed, Derek, And for those of us who need to know how much VAT to claim back, they've not even shown that as a separate figure - which made the crossover from 15% to 17.5% a real pain to work out. George. From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of DEREK HACKETT Sent: 15 March 2010 15:56 To: access Subject: [access-uk] Changes to BT E-billing System Hi Folks BT have recently made major changes to the way you can download your bills to the PC, you can no longer download the bill in either CSV or ZIP format & the only download format is PDF which also includes a lot of unuseful information!. Therefore I am asking all BT subscribers to try downloading there most recent bill so they can see for themselves. Many Thanks Derek __________ Information from ESET Smart Security, version of virus signature database 4946 (20100315) __________ The message was checked by ESET Smart Security. http://www.eset.com