[access-uk] Re: Changes on Ebay--what do you think:

  • From: "John Wilson" <j.wilson07@xxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 12 Nov 2010 22:06:14 -0000

Hello Peter,

Sorry I couldn't get back to you sooner but I've been off 
line for a couple of days.

Your info about being able to get the Ebay messages and 
questions "Listen" link to work is interesting. I've just 
been on there again and it still will not work for me, 
although such links on other sites do work OK for me.

Do you have any idea what the problem might be. In other 
words, have you at any time made adjustments to your setup 
and/or JAVA settings to allow this to work?

Unfortunately, you are the only person to try these "Listen" 
links for me, so I don't know whether my experience is the 
most common or yours.

If anyone else could try one of these Ebay "listen" links 
and report back, I should appreciate this.

By the way, as I expected, it's now six days since I 
contacted the Supervisor at Ebay about this and no one has 
got back to me since.

John.

----- Original Message ----- 
From: "Peter Holdstock" <peterholdstock@xxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, November 10, 2010 4:14 PM
Subject: [access-uk] Re: Changes on Ebay--what do you think:


Hi, just tried it and it worked for me. atleast their's are 
quite audible
i.e. just uses numbers and not words etc without too much of 
those
background sounds.

Peter

--------------------------------------------------
From: "Christine Weetman" <goatmum@xxxxxxx>
Sent: Wednesday, November 10, 2010 2:48 PM
To: <access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Re: Changes on Ebay--what do you think:

> Those
> Stupid things are no use to folks like myself who have big 
> hearing
> problems--we use our braille not our ears, so they are no 
> use whatsoever
> and having someone ring us up is no use either, so what do 
> we do but give
> up using something Else, we could have used had they not 
> used those stupid
> capture things!  Christine.
> ----- Original Message ----- 
> From: "John Wilson" <j.wilson07@xxxxxxxxxxxxx>
> To: "Access UK" <access-uk@xxxxxxxxxxxxx>
> Sent: Wednesday, November 10, 2010 1:15 PM
> Subject: [access-uk] Changes on Ebay--what do you think:
>
>
>> Hello All,
>>
>> In the last week or so I've been unable to use Ebay
>> "Questions" and "Messaging", due to them now adopting one 
>> of
>> those troublesome capcha image requirements. They have 
>> put
>> on these pages a button to activate so that you can 
>> "Listen"
>> to the text in the image but this does not work--or, at
>> least, it doesn't work for me. I must assume that my 
>> set-up
>> for hearing these captcha messages is correct, as I was 
>> only
>> on Skype yesterday and used one of them there and heard 
>> the
>> contents of the capcha image with no problem.
>>
>> Would anyone familiar with Ebay messaging and question
>> asking features please have a go at this for me to let me
>> know if they also find the "Listen" button does not work.
>> All I get is a strange beeping  sound out of it.
>>
>> I have reported this to a Supervisor at Ebay. She said 
>> she
>> would get onto the technical people and ring me back with
>> information within 24 to 48 hours but I have heard 
>> nothing
>> 72 hours later. I fear that they will do nothing about 
>> this
>> if sufficient people do not contact them about it and put
>> pressure on for action sooner rather than later. However, 
>> I
>> do not want to pursue this further if I am the only one
>> encountering the problem on Ebay.
>>
>> The problem is, of course, that it is often necessary to
>> send a question to a seller of a given item for
>> clarification of what exactly it is you are buying and 
>> for
>> other details. So many sellers provide only a very
>> inadequate description of items and rely on pictures to
>> convey information.
>>
>> Thanks and hear from you soon.
>>
>> John.
>>
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