Hi James, In some cases with RNIB's volunteers it can very much be the luck of the draw. There are quite a few of the volunteers whose full time job is in the I.T. field, and so are well qualified to assist. George. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of James Scholes Sent: 22 December 2008 11:27 To: Eleanor Burke Subject: [access-uk] Re: Catherine Let me say first that I am not trying to insult anyone here. Why bother with someone from the RNIB though? I would much rather have a qualified technician to come and fix my computer issues. I may have to pay, but at least I would know I would be getting what I paid for. On Monday, December 22, 2008 at 11:14 AM (GMT), Eleanor Burke wrote: Hi Catherine I know you are having a lot of problems with your laptop but would you consider getting in an RNIB volunteer. It is often possible to sort things out, even if it means reloading Windows and starting from the beginning installing all the software again. I have someone who lives near me and he does it for me at a very small charge. We are in London. I do not know where you live. He is not an RNIB volunteer so that is why I pay him but I have used RNIB volunteers in the past and they have been excellent. What they are like these days I do not know but I have heard others on the list speak well of them. Eleanor E __________ NOD32 3710 (20081222) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com -- -- Check out my radio and TeamTalk server! http://www.jls-radio.com -- James Scholes E-mail: james@xxxxxxxxxxxxxxxx MSN/Windows Live Messenger: jamesscholes@xxxxxxx AIM: JamesScholes000 Skype: james.scholes Website: http://www.jamesscholes.com Blog: http://www.jamesscholes.com/blog Twitter: http://www.twitter.com/jamesscholes Find me on Facebook! Username: jamesscholes Link to Facebook profile: http://www.facebook.com/profile.php?id=1375965156&hiq=jamesscholes Last.FM Profile: http://www.last.fm/user/jamesscholes000 -- Message sent at 11:26:05 AM GMT on Monday, December 22, 2008 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq