Hi List, I've just found a folder on one of my drives that might have come in with my last Microsoft update. The file name starts something like FC69c. When I tried to delet it the following message appeared: "Cannot delete filterpipelineprintproc.dll" I did a search on Google and was given a text support website to visit. I visited that site but was totally confused by its layout. Anyone else had this programme appear on their computer? If so, how did you get rid of it. Jim Williams