Hi George et al Just to say that I tried again to install the driver for the Opticbook 3600 without success. As soon as I allowed the file to start extracting, it told me there was no scanner. I even tried installing it with the scanner on, but I then got a message informing me that the driver had been installed unsuccessfully. It will be a holiday here in Northern Ireland tomorrow, so I will wait until Wednesday to see if the chaps at the shop can get the drivers installed and the scanner up and running for me because I'm buggered if I can fathom it, and I've installed scanners before without any hassle. Other than that, does anyone know how I can create shortcut items for my Desktop, and how I can see items in the System Tray. I only have three items in the latter, and I want items such as Safely Remove Hardware etc in there. Thanks for all help, it really is appreciated. Kind Regards, Jackie Cairns J&M Work-Ability jandm@xxxxxxxxxxxxxxxxxx www.work-ability.co.uk ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq