[access-uk] Re: CALLING FROM MOBILE TO AUTOMATED SWITCHBOARD

  • From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 9 Mar 2008 23:35:51 -0000

Thanks, I'll give that a go.
----- Original Message ----- From: "Amro Bilal" <amro_bilal@xxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, March 09, 2008 8:53 PM
Subject: [access-uk] Re: CALLING FROM MOBILE TO AUTOMATED SWITCHBOARD



Hi Carol,
You shouldn't have any problems doing that. It should work just like you're using a landline; I do it all the time. In any case, you could try inserting a pose after the number you're calling and before the extension number. To do that, key in the number you're calling, then press the star key three times quickly, then key in the extension number and finally press the dial button. When you press the star key three times you should get the letter P for pose... 

Hope that works.

Amro
----- Original Message ----- From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, March 09, 2008 6:56 PM
Subject: [access-uk] Re: CALLING FROM MOBILE TO AUTOMATED SWITCHBOARD



Jackie,
I've never done this when calling the bank and, in fact, have only wanted to do it to this particular number and haven't been able to do so.
I just remember that someone said you did something a bit differently but can't remember quite what ... 



--
Carol
carol.pearson@xxxxxxxxxxxx
----- Original Message ----- From: "Jackie Cairns" <cairnsplace@xxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, March 09, 2008 6:47 PM
Subject: [access-uk] Re: CALLING FROM MOBILE TO AUTOMATED SWITCHBOARD



Hi Carol
I've occasionally used my mobile for the automated telephone banking service, and have never had a problem with selecting different digits. I wasn't aware you had to do something different on a mobile to achieve this, so that's an interesting one. 

Jackie

Email: cairnsplace@xxxxxxx
Skype Name: Cairnsplace
----- Original Message ----- From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx> 
To: "Access UK Mailing List" <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, March 09, 2008 6:25 PM
Subject: [access-uk] CALLING FROM MOBILE TO AUTOMATED SWITCHBOARD



Hi all,
I know I've asked this before and was given some information, but it didn't really work for me. Perhaps I could try again ... I use my mobile and call into a switchboard and am given options. How do I now use my keypad (Talks installed and all that) to select an option? I've tried it in the past but just hear the beep of the keypad at my end and nothing more. 

I hope someone can get me to do this correctly ...

--
Carol
carol.pearson@xxxxxxxxxxxx


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