So you cannot hear the person on the other end. Why not try the Loudspeaker. ----- Original Message ----- From: Niamh To: access-uk@xxxxxxxxxxxxx Sent: Thursday, November 01, 2012 11:59 AM Subject: [access-uk] C5 volume Talks is fine but I can't really hear when I am making a call. I have maxed the volume on the side but it wont go very high, but will go lower. Help. Niamh