[access-uk] Re: C5 and Talks

  • From: Alfred King <alfredking10@xxxxxxxxxxxxxx>
  • To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 05 Nov 2012 13:59:14 +0000

It will not be covered under warranty.
-----Original message-----
From: Niamh
Sent:  05/11/2012, 1:51  pm
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: C5 and Talks


I kept dropping it.
Niamh
----- Original Message ----- 
From: "Alfred King" <alfredking10@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, November 05, 2012 12:15 PM
Subject: [access-uk] Re: C5 and Talks


>I think it will depend on what caused the phone to become faulty, 
>accidental damage or manufacture fault.
> -----Original message-----
> From: Jackie Cairns
> Sent:  05/11/2012, 11:31  am
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: C5 and Talks
>
>
> Hi Niamh
>
> No problem, just ask!
>
> You can have your licence transferred to another phone if your handset has
> been irreparably damaged.  As you bought it all from RNIB, I can only
> assume they will organise for Talks to be enabled on another handset.  You
> will need to provide them with your IMEI number, but if the phone has to 
> be
> sent back to them, they ought to know this and do the rest for you.  I 
> don't
> know what their procedure is, so check it all out by giving them a call.
>
> Kind Regards,
>
> Jackie Cairns
>
> -----Original Message-----
> From: access-uk-bounce@xxxxxxxxxxxxx 
> [mailto:access-uk-bounce@xxxxxxxxxxxxx]
> On Behalf Of Niamh
> Sent: 05 November 2012 11:08
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: C5 and Talks
>
> No your not gloomy  at all, just helpful.
> I bought it from the RNIB, loaded with Talks.
> I am presuming that the talks Licence can be transferred?
> I am such an idiot.
> What amazes me is how quickly we become dependent on these gadgets, I am
> lost without it.
>
> ----- Original Message -----
> From: "Jackie Cairns" <jackie.cairnsplace@xxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Monday, November 05, 2012 10:49 AM
> Subject: [access-uk] Re: C5 and Talks
>
>
>> Hi Niamh
>>
>> You will lose Talks if you reset your C5 to factory default.  It sounds 
>> as
>> though you have damaged your handset in some way, especially if the 
>> screen
>> is cracked.  If you are on a contract, or if you took out insurance on 
>> the
>> handset, you might speak to your provider about it.  If, however, you
>> bought
>> the phone separate to your pay plan, it could cost quite a bit to get it
>> fixed.  Sorry to be gloomy on a Monday morning!
>>
>>
>> Kind Regards,
>>
>> Jackie Cairns
>>
>> -----Original Message-----
>> From: access-uk-bounce@xxxxxxxxxxxxx
>> [mailto:access-uk-bounce@xxxxxxxxxxxxx]
>> On Behalf Of Niamh
>> Sent: 05 November 2012 10:39
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] C5 and Talks
>>
>>   I have dropped my C5 three times now and have cracked it and wrecked 
>> the
>> volume, not the talks volume but the call volume.
>> Even on speaker it is very low even with the volume control maxed out.
>> Is it worth trying a reset?
>> if I do this will it kill talks?
>> advice please!!!
>> Niamh
>>
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