It will not be covered under warranty. -----Original message----- From: Niamh Sent: 05/11/2012, 1:51 pm To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: C5 and Talks I kept dropping it. Niamh ----- Original Message ----- From: "Alfred King" <alfredking10@xxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Monday, November 05, 2012 12:15 PM Subject: [access-uk] Re: C5 and Talks >I think it will depend on what caused the phone to become faulty, >accidental damage or manufacture fault. > -----Original message----- > From: Jackie Cairns > Sent: 05/11/2012, 11:31 am > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: C5 and Talks > > > Hi Niamh > > No problem, just ask! > > You can have your licence transferred to another phone if your handset has > been irreparably damaged. As you bought it all from RNIB, I can only > assume they will organise for Talks to be enabled on another handset. You > will need to provide them with your IMEI number, but if the phone has to > be > sent back to them, they ought to know this and do the rest for you. I > don't > know what their procedure is, so check it all out by giving them a call. > > Kind Regards, > > Jackie Cairns > > -----Original Message----- > From: access-uk-bounce@xxxxxxxxxxxxx > [mailto:access-uk-bounce@xxxxxxxxxxxxx] > On Behalf Of Niamh > Sent: 05 November 2012 11:08 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: C5 and Talks > > No your not gloomy at all, just helpful. > I bought it from the RNIB, loaded with Talks. > I am presuming that the talks Licence can be transferred? > I am such an idiot. > What amazes me is how quickly we become dependent on these gadgets, I am > lost without it. > > ----- Original Message ----- > From: "Jackie Cairns" <jackie.cairnsplace@xxxxxxxxxxxxxx> > To: <access-uk@xxxxxxxxxxxxx> > Sent: Monday, November 05, 2012 10:49 AM > Subject: [access-uk] Re: C5 and Talks > > >> Hi Niamh >> >> You will lose Talks if you reset your C5 to factory default. It sounds >> as >> though you have damaged your handset in some way, especially if the >> screen >> is cracked. If you are on a contract, or if you took out insurance on >> the >> handset, you might speak to your provider about it. If, however, you >> bought >> the phone separate to your pay plan, it could cost quite a bit to get it >> fixed. Sorry to be gloomy on a Monday morning! >> >> >> Kind Regards, >> >> Jackie Cairns >> >> -----Original Message----- >> From: access-uk-bounce@xxxxxxxxxxxxx >> [mailto:access-uk-bounce@xxxxxxxxxxxxx] >> On Behalf Of Niamh >> Sent: 05 November 2012 10:39 >> To: access-uk@xxxxxxxxxxxxx >> Subject: [access-uk] C5 and Talks >> >> I have dropped my C5 three times now and have cracked it and wrecked >> the >> volume, not the talks volume but the call volume. >> Even on speaker it is very low even with the volume control maxed out. >> Is it worth trying a reset? >> if I do this will it kill talks? >> advice please!!! >> Niamh >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> >> > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq