Terry you make a very valid point. I had a complaint made against me to guide
dogs, when I asked for the name of the complainant, I was informed that this
would not be given to me in order to protect the person. more recently
following an after-care visit from a GDMI, I had in my opinion good reason to
make a complaint about her to the area team manager. his response to me was
that as a result of my complaint about her, it would be necessary to address
the complaint by all three of us meeting together. I have absolutely no problem
with this and as yet the meeting has to take place as I am currently away from
home. no I guess he could argue and here I am doing the arguing on his behalf,
it is necessary for the three of us to me is because of transparency and
addressing the complaint correctly. however, when I had the complaint made
against me, no meeting was held between myself the manager and the person who
has complained about me. now am I missing something here? The person who made
the complaint against me, is to be protected under data protection legislation,
however, the person I have made the complaint about is to be informed and is is
to be discussed with me and her in the presence of the manager.
On 20 Apr 2016, at 08:42, Terry clasper (Redacted sender "terry.clasper" for** To leave the list, click on the immediately-following link:-
DMARC) <dmarc-noreply@xxxxxxxxxxxxx> wrote:
very true, in theory I think though what Mike is after is a realistic
appraisal of the consequences of complaining which we all know from
experience can be quite different from what should be theoretically they case!
On 20 Apr 2016, at 08:36, martin wilsher (Redacted sender "martinwilsher"
for DMARC) <dmarc-noreply@xxxxxxxxxxxxx> wrote:
Complain to the company. There should be no comeback on you, if there is,
that's harassment due to disability, and is also illegal
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ;
Mike Ray
Sent: 20 April 2016 08:04
To: Access-UK <access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Bus driver complaints
Hello list.
Has anybody any experience of making complaints to Stagecoach about the
conduct of bus drivers with reference to our needs?
Is it like complaining about waiters in restaurants? In other words the
consequences are worse than the original offence?
Mike
--
Michael A. Ray
Analyst/Programmer
Witley, Surrey, South-east UK
Eyes-free Linux:
http://eyesfreelinux.ninja/
Raspberry VI:
http://www.raspberryvi.org/
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