absolutely and indeed that is my intention. I will certainly have an
independent witness. The so-called anonymous complainant, anonymous to me but
not to the Association, did not provide any evidence and gave a description
apparently of me and the Association then decided that I fitted the description.
On 20 Apr 2016, at 10:53, Shaun O'Connor <capricorn8159@xxxxxxxxx> wrote:** To leave the list, click on the immediately-following link:-
or , data protection when it "suits the purpose". while there are justifiable
cases for a person wishig to have their identity protected, I think where a
complaint is lodged, the person being complained against should have a right
to know the source of that complaint, otherwise it almost gives carte blanche
for "complainers" to make malicious allegations in the full knowlege that
there will be little. or no challenge to said complaint. now regarding the
"transparency" element in which a meeting is arranged between manager,
complainant and person cmplained of, be advised that this is often used as an
attempt to persuade you to withdraw your complaint as, especially if the
complaint is a serious one, it could affect the person being compained of, I
would suggest , if at all possinle that you bring an independant witness with
you so that you have an independend observation of the proceedings,( if they
don't allow that then you are, in my view, justified in not complying with
their reqest to meet in person.)
On 20/04/2016 09:18, Eleanor burke wrote:de
Terry you make a very valid point. I had a complaint made against me to
guide dogs, when I asked for the name of the complainant, I was informed
that this would not be given to me in order to protect the person. more
recently following an after-care visit from a GDMI, I had in my opinion good
reason to make a complaint about her to the area team manager. his response
to me was that as a result of my complaint about her, it would be necessary
to address the complaint by all three of us meeting together. I have
absolutely no problem with this and as yet the meeting has to take place as
I am currently away from home. no I guess he could argue and here I am doing
the arguing on his behalf, it is necessary for the three of us to me is
because of transparency and addressing the complaint correctly. however,
when I had the complaint made against me, no meeting was held between myself
the manager and the person who has complained about me. now am I missing
something here? The person who ma
the complaint against me, is to be protected under data protection
legislation, however, the person I have made the complaint about is to be
informed and is is to be discussed with me and her in the presence of the
manager.
On 20 Apr 2016, at 08:42, Terry clasper (Redacted sender "terry.clasper"** To leave the list, click on the immediately-following link:-
for DMARC) <dmarc-noreply@xxxxxxxxxxxxx> wrote:
very true, in theory I think though what Mike is after is a realistic
appraisal of the consequences of complaining which we all know from
experience can be quite different from what should be theoretically they
case!
On 20 Apr 2016, at 08:36, martin wilsher (Redacted sender "martinwilsher"** To leave the list, click on the immediately-following link:-
for DMARC) <dmarc-noreply@xxxxxxxxxxxxx> wrote:
Complain to the company. There should be no comeback on you, if there is,
that's harassment due to disability, and is also illegal
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf ;
Of Mike Ray
Sent: 20 April 2016 08:04
To: Access-UK <access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Bus driver complaints
Hello list.
Has anybody any experience of making complaints to Stagecoach about the
conduct of bus drivers with reference to our needs?
Is it like complaining about waiters in restaurants? In other words the
consequences are worse than the original offence?
Mike
--
Michael A. Ray
Analyst/Programmer
Witley, Surrey, South-east UK
Eyes-free Linux:
http://eyesfreelinux.ninja/
Raspberry VI:
http://www.raspberryvi.org/
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