Oh yes, the equipment I think is about 18 months old, possibly a bit less.
Chrissie
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Mobeen Iqbal
Sent: 21 September 2016 08:40
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Broadband Speed
OK. How old is this equipment? It sounds like you have a fiber modem
connected first to the socket in the wall, then a router connected to
that... It could be the modem that's at fault.
cheers,
Mo.
On 21/09/2016 08:09, Chrissie Cochrane wrote:
Okay, on the router there are 4 ports, in other words 4 places where Iaccurate.
can plug in a computer. On the hub there are 2 one works and the
other asks for a password as though it's not connected to anywhere
until you put in that password.
Chrissie
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On ;
Behalf Of Mobeen Iqbal
Sent: 20 September 2016 22:09
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Broadband Speed
Hi Chrissie.
When you say ports, you're actually looking at your wireless networks.
A wireless network is not a port. What I mean by port is the physical
ports on the back of your BT wireless hub in to which you would plug
what's known as an ethernet cable. A wired connection using a wire is
far more reliable, as it means you have direct access to the hub for
speed tests. Wireless speeds can vary greatly in speed for downloads
and uploads, so I would not take any speed test done via a wireless
link seriously. I speak from experience. Its also worth noting that if
you continue using your BT hub, 1 guest network will always be available.
This means that BT basically share your bandwidth to other users. What
this means is that people driving past your house for example can use
your connection to connect to the internet, but not to your local
network. Virgin do the same on their routers, or have been known to in
the past if not at present. Bandwidth is allocated for service sharing
which in affect could mean you're losing out on speed. Their argument
is that people should have wireless access anywhere, and part of that
means allowing the home connection of a person to be shared by anyone.
That's why I replace ISP equipment with my own. I don't trust them as
far as I can throw them. Yes it costs you, but if you want access to
your line stats for your phoneline, in other words how fast your
upload and download sync speed actually is for your line, you'll be
able to access that via a none BT router. The BT hub will probably
tell you what it thinks your sync speed is, but there's no guarantee its
files.
All the best,
Mo.
On 20/09/2016 21:21, Chrissie Cochrane wrote:
Hi Steve and Jonathan
Just done a scan with Malwarebytes and nothing found and speed test
remains the same, well slightly less on uploads 0.96
Back to the drawing board I guess.
Chrissie
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On ;
Behalf Of Steve Nutt
Sent: 20 September 2016 20:40
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Broadband Speed
Hi Jonathan,
Yes, it could actually be the case, I hadn't thought of a Trojan
being installed on the PC.
Time for a scan with Malwarebytes?
All the best
Steve
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On ;
Behalf Of Jonathan H
Sent: 20 September 2016 20:08
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Broadband Speed
Hi Henry,
Although they do have legitimate uses, bit-torrent and peer-to-peer
are the main method by which illegal file sharing takes place.
Quite often,a client will be installed on an end users PC without
them knowing, and will use their internet connection to share these
** To leave the list, click on the immediately-following link:-
This will hog the user's upload bandwidth, and having seen this
several times before, I am thinking that this might be the case here.
On 20 September 2016 at 19:36, Henry Miller
<henry@xxxxxxxxxxxxxxxxxxxx>
wrote:
Hiexplain:
Been following this thread with great interest, but please could you
"bit-torrent and "peer-to-peer traffic"?** To leave the list, click on the immediately-following link:-
Best wishes
Henry
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On ;
Behalf Of Jonathan H
Sent: 20 September 2016 18:14
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Broadband Speed
Hi Chrissie; from what you said, I think it would be quite likely
that someone or something is running an uploader, like bit-torrent
for example.
If you can't find it in the account control panel, then ask BT to
block all peer-to-peer type traffic and I think you might find that
your speed might improve.
I speak from experience here!
On 20 September 2016 at 17:54, Chrissie Cochrane
<chrissie@xxxxxxxxxxxxxxxxxxx> wrote:
thanks for your help. I am testing with an ethernet connection,** To leave the list, click on the immediately-following link:-
and it says my line profile upload can be up to 20mbps and it says
there are no problems with the line yet I am getting 0.99 mbps:
something is definitely rotten in the state of Denmark as they say.
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