[access-uk] Re: Broadband Problem

  • From: "Andrew Hodgson" <andrew@xxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 14 Dec 2005 12:25:59 -0000


You need assistance from BT.  If you are having no sync on the line its either 
because there is no DSL, or the signal is too weak.  Of course the equipment 
may be faulty, but if you tried another modem and splitters I think you have 
ruled this out.  Anyway, the engineer has their own kit they use to log in.


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx on behalf of Howie, Sam
Sent: Wed 14/12/2005 11:35
To: Access-Uk (E-mail)
Subject: [access-uk] Broadband Problem
A friend Is having a problem with their BT Broadband service they are unable to 
get connected the DSL light on their Bt Voyager 2100 router keeps flashing. He 
contacted BT who said they would get an engineer to check the line at the 
exchange this was carried out but with no faults found is their anything else 
they should be asking BT to do.

He has tried using my filters and another ADSL modem but the problem still 
exists. Does anybody know if it would make a difference if they changed 
Thanks in advance.

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