[access-uk] Re: Broadband Migration Code
- From: "Barry" <bbinc@xxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sat, 21 Jan 2006 17:41:57 -0000
Now, I don't know how old the article was, so some other providers might
have joined. I know that Tiscali have not, though.
Barry H
----- Original Message -----
From: "roger south" <roger.south@xxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, January 21, 2006 5:22 PM
Subject: [access-uk] Re: Broadband Migration Code
HI Barry
Thanks for that It's basically as I guessed it would be when I first saw it
mentioned today. Interestingly enough 3 of the providers Billy is
considering, Pipex, Tiscali and PlusNet, are not on the list of signatories.
I see my own ISP, Virgin, is there but I have no intention of leaving them
after 11 years unbroken connection.
Roger
There are more old drunkards than old doctors.
----- Original Message -----
From: "Barry" <bbinc@xxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, January 21, 2006 2:07 PM
Subject: [access-uk] Re: Broadband Migration Code
>I got this article from:
>
> http://www.ispreview.co.uk/cgi-bin/news/viewnews.cgi?id=EpAEuuEFFZOpJbvDaX
>
> A group of leading broadband service providers today announced a new Code
> of
> Practice that will ease the migration of customers from one service
> provider
> to another. Currently, customers often experience lengthy delays and
> disruption if they try to change their service provider.
>
> Compliance with the Code of Practice, developed by an industry working
> group
> as a self-regulatory initiative, is voluntary, but nevertheless 16 service
> providers, accounting for approximately 70% of the ADSL market, have
> already
> signed up. Richard Sweet, chair of the working group said, "This
> demonstrates
> that broadband service providers can regulate themselves, without the need
> for Ofcom intervention. Whilst we all want our customers to stay, we
> believe
> there needs to be a proper and seamless process to allow customers to
> move,
> should they choose to do so."
>
> The Code of Practice will work alongside the new migration processes
> launched today by BT Wholesale. Under the new process, customers wishing
> to
> migrate
> can ask their existing service provider for an 'authority code' which they
> give to their new service provider as evidence that agreement to the
> migration
> has been reached. The gaining service provider can then arrange with BT
> Wholesale for the service to be transferred, with minimal disruption.
>
> Service providers who have signed up to the Code of Practice* commit to
> providing the required authority code promptly and with no strings
> attached.
> They
> will aim to honour this commitment from the launch of the new process
> today,
> with full compliance by 16 August 2004.
>
> The MAC process developed by BT will initially support migrations where
> the
> losing and gaining service providers are both using BT's IPStream product
> (which
> accounts for more than 90% of ADSL connections) or migrations from
> IPStream
> or DataStream to LLU. An enhancement to support migrations between
> IPStream
> and DataStream products is currently under development with a view to
> incorporating further migration processes within the new Code of Practice
> by
> the
> end of the first quarter of 2005. The process will not support migrations
> between ADSL and cable modem-based services.
>
> Service providers who have signed up to the Code of Practice are:
>
> AOL
> BT (BT Broadband Basic, BT Broadband, BT Yahoo! Broadband and BT Business
> Broadband)
> Bulldog
> Easynet
> InterViVo Networks
> LCC Communications Ltd
> Mailbox Internet
> Netplan Internet Solutions
> Nildram
> (Accent UK)
> Spitfire
> Telefonica
> UK
> THUS (Demon)
> Uniworld Communications Ltd
> Virgin.net
> VNL (Video Networks Ltd)
> Wanadoo
> UK
>
> http://www.ofcom.org.uk/consumer_guides/bbm_cop/
>
> Many customers have criticised certain ISP's for making it deliberately
> hard
> to change to a different provider, hopefully the new measures will bring
> ADSL
> closer to dialup style flexibility.
>
> Barry H
> ----- Original Message -----
> From: "roger south" <roger.south@xxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Saturday, January 21, 2006 1:14 PM
> Subject: [access-uk] Broadband Migration Code
>
>
> Hi All
>
> Just to prove my ignorance could someone explain to me what the migration
> code is please.
>
> Roger
>
>
> There are more old drunkards than old doctors.
>
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