[access-uk] Re: Braille note with the Penfriend

  • From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 3 Aug 2009 17:17:51 +0100

Hi Jackie,

Proof reading each single one of hundreds or even thousands of copies
of material printed individually from high speed embossers would be
totally impractical.  Your own engineers at S&S will tell you that
from time to time embossers can, and do, throw wobblies.

The only way to absolutely guarantee consistency is to use plates,
which themselves have been proofread, and that method of production
these days is very expensive unless you are producing extremely large
volumes.

That said, I have absolutely no doubt that the boss of some poor
engineer will be getting a severe tongue lashing from John in the very
near future.  (If he's not had one already - smile)

George.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Jackie Cairns
Sent: 03 August 2009 16:40
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Braille note with the Penfriend

Hi John

With respect then, what happens to proofreading at RNIB, don't you
have
any? 


Jackie Cairns
Braille Specialist
Email: jackie.cairns@xxxxxxxxxxxxxxxxxxx
Sight and Sound Technology Ltd
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
Tel: 01604 798024
Mob: 07887 883815
www.sightandsound.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf
Of John
Sent: 03 August 2009 16:28
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Braille note with the Penfriend

hello,
as promised I have read the Braille note that was sent out about the
changes in thePenfriend   sockets and it does have several errors.
There
are random extra dots 5 or 6 in cell 2 and this is a typical issue
that
is caused by faulty pins in the embosser. It probably didn't happen on
all the copies   because typically this type of problem just happens
quite randomly. 
Anyway, whatever the cause, the end result is that the customer gets
poor Braille and nobody wants that. I can't promise that you'll never
experience something similar in the future; given the millions of
pages
of Braille that come out of RNIB each year some may contain rogue dots
and you can easily imagine the cost of having to check every page
before
it is despatched. Given the random way in which an embosser can
generate
this kind of fault, the only way to guarantee complete accuracy would
indeed be to read every page of every copy of every document, magazine
or book.
So I apologise unreservedly to those of you who got the rotten bit of
Braille. We'll do our best to stop it happening again.
John

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