[access-uk] Re: Braille display query on Hims products

  • From: "CJ &AA MAY" <chrisalismay@xxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 2 Jun 2015 00:14:42 +0100

I have spilt Coke on my computer keyboard and initially thought I'd got away
with it, only for it to crystalize and require the keyboard to be replaced!
I now never have any drinks whatsoever close to where I am working - it is
just too easy to reach out and forget the glass is there or mis-judge how
close it is - it just isn't worth the risk!
Alison


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Derek Hornby
Sent: 01 June 2015 18:34
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Braille display query on Hims products

yes but is it not better to play safe.

I would never have drinks or a food, on the same table as
a btraille display.
Derek



-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of rajmund
Sent: Monday, June 01, 2015 2:51 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Braille display query on Hims products

Hello,
You can keep things next to your unit, as long as you look out.
The worse place you can take them is school. My u2 really didn't
like that one.

Sent from the BrailleNote


----- Original Message -----
From: "Jackie Brown" <jackieannbrown62@xxxxxxxxx
To: <access-uk@xxxxxxxxxxxxx
Date sent: Mon, 1 Jun 2015 13:53:34 +0100
Subject: [access-uk] Re: Braille display query on Hims products

Hi Steve

Oh come on, my machine has been looked after like a baby, I won't
have
drinks or food anywhere near my stuff. I take your point and
agree, but for
ordinary wear, which is what I am talking about here, it should
be covered.
Anyway it is sorted, but I do think people need to bear it in
mind.

Kind Regards,

Jackie Brown
Emails: thebrownsplace@xxxxxxxxxxxxxx
jackieannbrown62@xxxxxxxxx
jackie@xxxxxxxxxxxxxxxxxxx
Check out my website: www.thebrownsplace.info
Read my EyeWrite blog: www.thebrownsplace.info/?page_id=136
Follow me on Twitter: @thebrownsplace
Skype: thejackmate

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of
Steve Nutt
Sent: 01 June 2015 12:54
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Braille display query on Hims products

Hi,

It depends on what you mean. I have seen people who decide to
spill coke
into their Braille cells. Should this be covered by warranty? I
personally
don't think so.

All the best

Steve

--
Computer Room Services
77 Exeter Close
Stevenage
Hertfordshire
SG1 4PW
Tel: +44(0)1438-742286
Mob: +44(0)7956-334938
Fax: +44(0)1438-759589
Email: steve@xxxxxxxxxxxxxx
Web: http://www.comproom.co.uk

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of
Paul Leake
Sent: 01 June 2015 12:22
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Braille display query on Hims products

In my view, there should be no question, a 12 month guarantee is
a 12 month
guarantee, no quibbles at all!

Kind regards,

Paul
Twitter: @paulleake1

paul.leake@xxxxxxxxxxxx

----- Original Message -----
From: "Jackie Brown" <jackieannbrown62@xxxxxxxxx
To: <access-uk@xxxxxxxxxxxxx
Date sent: Mon, 1 Jun 2015 11:43:07 +0100
Subject: [access-uk] Re: Braille display query on Hims products

There definitely is a concern if they are going to query
replacing any cells
when a product is still under warranty. What is a guarantee for
if it
doesn't cover one of the most fundamental components? I am happy
with the
outcome, but it is something to bear in mind quite clearly.

Kind Regards,

Jackie Brown
Emails: thebrownsplace@xxxxxxxxxxxxxx
jackieannbrown62@xxxxxxxxx
jackie@xxxxxxxxxxxxxxxxxxx
Check out my website: www.thebrownsplace.info Read my EyeWrite
blog:
www.thebrownsplace.info/?page_id=136
Follow me on Twitter: @thebrownsplace
Skype: thejackmate

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of
Paul Leake
Sent: 01 June 2015 10:51
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Braille display query on Hims products

It sounds like there's a quality issue that Hims need to address
as a matter
of urgency. Certainly this would put me off buying their braille
displays
etc., Pity because in other most respects they far outshine the
competition
for variability of choice within their note-takers.

Kind regards,

Paul
Twitter: @paulleake1

paul.leake@xxxxxxxxxxxx

----- Original Message -----
From: "Jackie Brown" <jackieannbrown62@xxxxxxxxx
To: <access-uk@xxxxxxxxxxxxx>, "'BCAB Discussion List'"
<bcab@xxxxxxxxxxxxxxxxx
Date sent: Mon, 1 Jun 2015 09:36:15 +0100
Subject: [access-uk] Braille display query on Hims products

I would like to take the opportunity to thank all those who
contacted me off
list recently regarding the quality of Braille cells on their
Hims products.
I had become aware that several dots on my U2 Mini, which is
approximately
nine months old, were beginning to fade. It seemed random
because they were
better on some occasions and less so on others. I wanted to know
if others
were having an issue with their units, and I found comments very
helpful.

I am happy to report that my machine is now back with me, having
been away
for a month. The Braille display has been replaced on my U2
Mini, and is
now functioning perfectly again.

I do have concerns about the quality of Braille Cells Hims appear
to be
using, and the stance they seem to adopt regarding any
replacement under
warranty. Nevertheless, everything has been resolved to my
satisfaction, so
thanks indeed to everyone who contacted me with their views and
kind words
of support.

Kind Regards,

Jackie Brown
Emails: thebrownsplace@xxxxxxxxxxxxxx
jackieannbrown62@xxxxxxxxx
jackie@xxxxxxxxxxxxxxxxxxx
Check out my website: www.thebrownsplace.info Read my EyeWrite
blog:
www.thebrownsplace.info/?page_id=136
Follow me on Twitter: @thebrownsplace
Skype: thejackmate


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