HI, I will paste below some instructions that I received from a good friend of mine on how to add things to the basket in the body shop. I have now tried this and successfully placed an order. It works with jaws 9, did not have time to see if lower versions worked, but you can also use either Internet explorer or firefox, it works with both. I do hope this helps some of the very frustrated people I came across on here when I posed the question. Search for the item you want. then when the next page loads, click on that item . When the next page loads, go down to the product details. Make sure you select the size of item from the combo box. Put the cursor on the add item to basket button. Route jaws to PC and do one left mouse click. When the next page loads, you should find that there is one item in the shopping bag. Audrey ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq