How about deleting and reinstalling the app?
Richard
Richard Godfrey-McKay
Telephone: 01738-445 880
Mobile: 07791 452 593
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Henry Miller
Sent: 01 April 2015 20:35
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Be my eyes?
Hi Carol
I'm pretty sure I set these options, but I just want to confirm these settings.
Best wishes
Henry
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Carol.Pearson29@xxxxxxxxxxxxxx
Sent: 01 April 2015 20:31
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Be my eyes?
You should have heard VoiceOver asking if it was OK for Be My Eyes to use your
camera and microphone and tapped the OK button on both occasions.
Well, that's just what I've done!
Carol P
----- Original Message -----
From: "Henry Miller" <henry@xxxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, April 01, 2015 1:56 PM
Subject: [access-uk] Re: Be my eyes?
Hi Kevin
Many thanks for your reply, yes! I have registered with Be My Eyes, and I
did point the camera at the object to be identified when connected with
the helper and he said he could not see any object. I'm beginning to
think that when I first downloaded the App I did not check the correct
options. Do you know how I can verify these original settings?
Currently, under the IPhone settings, the camera is set to on for Be My
Eyes.
best wishes
Henry
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Kevin Cussick
Sent: 01 April 2015 06:06
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Be my eyes?
You just connect to helper, have you registered as a blind person? I
assume you have. then once you do this connect to a helper point the
camera in the direction of what ever you want help with and the helper
should guide you. Hope this helps.
On 31/03/2015 05:23, Henry Miller wrote:
** To leave the list, click on the immediately-following link:-
Yes! But how did you use the App?
Henry
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Kevin Cussick
Sent: 31 March 2015 20:41
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Be my eyes?
Hi, I used it once and found it a good app, I dropped something on
the floor and some nice person managed to help me locate it again I had
been crawling around like a demented idiot for a while and just kept
missing it. you've got to laugh.
On 31/03/2015 02:15, Eleanor Martha Burke wrote:
Ah Henry I think you asked a different question first time round** To leave the list, click on the immediately-following link:-
*smile*, you wondered why the person could not see what you wanted
him/her to see so that was why Martin and myself suggested checking on
the camera. I would be fairly confident that there might be something
written about it on the apple-vis website. Hopefully another user then
can give you some hints as I do not use the app myself. On my last
visit to my local Apple store, I was seen by a very nice gentleman who
went on to tell me about the app and to recommend it to me, he said he
was one of the sighted volunteers. I downloaded it out of courtesy to
him and the good work he is doing but have not used it to date.
Eleanor
----- Original Message -----
From: Henry Miller
To: access-uk@xxxxxxxxxxxxx
Sent: Tuesday, March 31, 2015 9:52 AM
Subject: [access-uk] Re: Be my eyes?
Good Morning Eleanor and Martin
Many thanks for your responses.
I have looked at the settings for both privacy and within the App,
but all appears to be set correctly.
I have also emailed the developers and awaiting a response, just
find it odd that there appears to be no obvious instructions on how to
use this App from a blind users point of view.
Best wishes
Henry
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Eleanor burke
Sent: 31 March 2015 07:57
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Be my eyes?
maybe you should check in settings under be my eyes to see if you
have allowed the app to access the camera on your phone. i'm just taking
a guess year as I have not used it. I am surprised if you linked up with
somebody that they weren't able to assist you in that regard.
Sent from my iPhone
On 31 Mar 2015, at 07:55, Henry Miller <henry@xxxxxxxxxxxxxxxxxxxx>
wrote:
Hi
I am new to the IPhone and have downloaded the App “Be my eyes”.
My question is how does a blind person use this app?
I tried to use the service last Saturday and connected to a
helper, only to discover that he was unable to help as there was no
picture-do I need to adjust any settings? I have looked on the Be my
eyes website and within the App itself for instructions on what a blind
user needs to do when connected to a helper, but cannot find the answer.
Best wishes
Henry
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