Great. Glad you got it sorted. Cheers Barry From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of andyshipp Sent: Sunday, October 05, 2014 12:17 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Barry hill question Jaws 15 Hi Barry, Just to let you know we found the problem re the keystrokes not working My laptop is a toshiba what they had done is install there own shortcut keys on the function keys, so I uninstalled there shortcut keystrokes and now Jaws ones are working fine. just thought I would let you know as you tried to help me out before. many thanks Andy Shipp home phone 01733 320933 Mobile 07927373036 ham calsign M0CEG skype andyshipp55 --- This email is free from viruses and malware because avast! Antivirus protection is active. http://www.avast.com