[access-uk] Re: Barclays got it right! Re internet banking security
- From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 28 May 2007 10:22:23 +0100
Hi Carol
>Before you jump down throats, how about writing Barclays addressing the
> question politely and see what there response says."
I would if I banked with them, I don't!
If my own bank had a policy I felt was unreasonable then I would, and
have
in the past, taken issue up.
For example, my bank can't open the glass security screen at a counter.
This can cause a problem for some people like myself. So the
reasonable adjustment I agreed to was an office can be made available
when I go to the branch and so communication is far easer.
Obviously this sort of arrangement is made on a case by case basis.
As for jumping down throats I did feel that I was at the end of attacks,
but to be honest I am used to it! Very often one gets bullied
because one is *different* but that's a discussion for another list.
<>smile>
Regards,
Derek
e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx
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