[access-uk] Re: BT Yahoo website query

  • From: "ANDY COLLINS" <Andy@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sat, 27 Apr 2013 14:43:32 +0100

I don't know what kind of contract you have with BT, but you could either wait until it is up for renewal, if you are tied in for a period, or pay to pull out. If not committed, then just go to the Plusnet website and look at the signing up links - 


Andy
----- Original Message ----- From: "Brendan Roache" <brndn.rch@xxxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, April 27, 2013 1:04 PM
Subject: [access-uk] Re: BT Yahoo website query



I am with BT, how would I move to plusnet?
-----Original message-----
From: ANDY COLLINS
Sent:  27/04/2013, 11:35  am
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BT Yahoo website query


Andy - I've been with Plusnet for over 10 years, and can highly recommend
them. Easy to talk to and get things resolved [there's been hardly any issue 
to resolve anyway] and their website is very accessible too -

Andy
----- Original Message ----- From: "andrew shipp" <andrew.shipp@xxxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, April 27, 2013 6:50 AM
Subject: [access-uk] Re: BT Yahoo website query



On this subject of BT, I've  just had my notice  of the for coming
changes. Just as well  as my contract  with them is due  for renewal   so
I  have started to look around for another  supplier.  Has anyone else
done  this recently   if so who did you find the best just now?  I'm
currently  looking at Plus net.  seem to be one of the better ones.  but
do I go with them as they are part of BT?  Lot of thinking to do hear.


Andy S
Home phone 01733 320933
mobile 07940579994
Ham callsign M0CEG
SKYPE ANDYSHIPP55
-----Original Message----- From: Kevin Lloyd 
Sent: Friday, April 26, 2013 2:50 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BT Yahoo website query

Hi Jackie.

This may be worth a try.  I know it worked for my wife Tracy but didn't
for
me for some strange reason.

1.  Change your screen resolution to 600 by 800
2.  Log in to your new BT account
3.  You should get a message that says this resolution is not supported
and
give you the option to use the classic view instead of the new view or
change your resolution.
4.  Select the classic view.
5.  Change your resolution back to your preferred settings.

The web site should now look very similar to it's previous appearance.

Regards.

Kevin
-----Original Message----- From: Jackie Cairns 
Sent: Friday, April 26, 2013 9:43 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BT Yahoo website query

Hi Martin

The SpamGuard, as BT calls it, is turned off, which should, in theory at
least, allow any junk or spam to go into those folders in Outlook.  But I
log onto the site most days now to check, and always find some messages
from
lists have wandered into their folders, so I check the box and move them
to
the Inbox, and they come into Outlook.  This is very easy to achieve with
the old software on their site.  But now I have created another address,
the
new software is murder to navigate.  I tried explaining my circumstances
yesterday, about four times, but the guy I spoke to, while pleasant,
simply
said there was nothing else he could do, everything is correctly
configured.
But thanks for that number, I will try it and see if I get any further.

Kind Regards,

Jackie Cairns

-----Original Message-----
From: access-uk-bounce@xxxxxxxxxxxxx
[mailto:access-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of martin wilsher
Sent: 25 April 2013 14:45
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BT Yahoo website query

tbh, the bt yahoo site was always dreadful for screen readers, so i use a
mail client, outlook or outlook express.  go here for good advice:
0800  328 83 44



press option one, explain you have problems with webmail, and that you'd
like to switch off junk filtering, they might be able, with your
permission,

to get into the interface, turn everything off, then you can route it
through your accessible client and let that handle the junk.
----- Original Message ----- From: "Jackie Cairns" <jackie.cairnsplace@xxxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, April 25, 2013 2:35 PM
Subject: [access-uk] Re: BT Yahoo website query



Hi Alex

I spoke with BT earlier as I do not currently use Twitter.  They advised
me
that my existing details log onto the old software page, whereas my new
information uses the new version.  So it would seem that anyone creating
a
new account, or updating an existing one, will encounter this problem if
they use their website.

I still use Outlook 2003, and all my mail comes to me that way into
folders
under rules I have created.  But I do sometimes have to check the BT
Yahoo
site to move any messages that have crept into the Spam or Trash folders
to
Outlook.  This is going to be more difficult to achieve now with the
new-style page, but at least I have clarification that I have configured
everything correctly.  If anyone else has a BT account, and knows how
best
to navigate the BT Yahoo page once they have logged in, it would be most
helpful.

Thanks for your help.


Kind Regards,

Jackie Cairns

-----Original Message-----
From: access-uk-bounce@xxxxxxxxxxxxx
[mailto:access-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Alexander Shannon
Sent: 25 April 2013 13:58
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BT Yahoo website query

Hi Jackie,

I understand your reluctance to call BT, but do I understand you to also
be
reluctant to communicate with them via twitter?  I'm only wanting to
clarify
your view as I thought you may have misunderstood my message.

Although I don't have the same problem regarding the spam and trash
folders,
as I don't use webmail and have my messages passing through my e-mail
client, as well as the fact I have some residual vision and therefore use 
both magnification and a screen-reader in conjunction with each-other, I
can
understand why you  are having problems with the webmail.

Alexander Shannon


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