[access-uk] Re: BT Yahoo website query

  • From: "andrew shipp" <andrew.shipp@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sat, 27 Apr 2013 13:26:58 +0100

Yes Andy I've heard a lot of people say this about them, but isn't it funny plus net belongs to BT? 




Andy S
Home phone 01733 320933
mobile 07940579994
Ham callsign M0CEG
SKYPE ANDYSHIPP55
-----Original Message----- From: ANDY COLLINS 
Sent: Saturday, April 27, 2013 11:35 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BT Yahoo website query

Andy - I've been with Plusnet for over 10 years, and can highly recommend
them. Easy to talk to and get things resolved [there's been hardly any issue
to resolve anyway] and their website is very accessible too -

Andy
----- Original Message ----- From: "andrew shipp" <andrew.shipp@xxxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, April 27, 2013 6:50 AM
Subject: [access-uk] Re: BT Yahoo website query
On this subject of BT, I've just had my notice of the for coming changes. Just as well as my contract with them is due for renewal so I have started to look around for another supplier. Has anyone else done this recently if so who did you find the best just now? I'm currently looking at Plus net. seem to be one of the better ones. but do I go with them as they are part of BT? Lot of thinking to do hear. 


Andy S
Home phone 01733 320933
mobile 07940579994
Ham callsign M0CEG
SKYPE ANDYSHIPP55
-----Original Message----- From: Kevin Lloyd 
Sent: Friday, April 26, 2013 2:50 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BT Yahoo website query

Hi Jackie.
This may be worth a try. I know it worked for my wife Tracy but didn't for 
me for some strange reason.

1.  Change your screen resolution to 600 by 800
2.  Log in to your new BT account
3. You should get a message that says this resolution is not supported and 
give you the option to use the classic view instead of the new view or
change your resolution.
4.  Select the classic view.
5.  Change your resolution back to your preferred settings.

The web site should now look very similar to it's previous appearance.

Regards.

Kevin
-----Original Message----- From: Jackie Cairns 
Sent: Friday, April 26, 2013 9:43 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BT Yahoo website query

Hi Martin

The SpamGuard, as BT calls it, is turned off, which should, in theory at
least, allow any junk or spam to go into those folders in Outlook.  But I
log onto the site most days now to check, and always find some messages from lists have wandered into their folders, so I check the box and move them to 
the Inbox, and they come into Outlook.  This is very easy to achieve with
the old software on their site. But now I have created another address, the 
new software is murder to navigate.  I tried explaining my circumstances
yesterday, about four times, but the guy I spoke to, while pleasant, simply said there was nothing else he could do, everything is correctly configured. 
But thanks for that number, I will try it and see if I get any further.

Kind Regards,

Jackie Cairns

-----Original Message-----
From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx] 
On Behalf Of martin wilsher
Sent: 25 April 2013 14:45
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BT Yahoo website query

tbh, the bt yahoo site was always dreadful for screen readers, so i use a
mail client, outlook or outlook express.  go here for good advice:
0800  328 83 44



press option one, explain you have problems with webmail, and that you'd
like to switch off junk filtering, they might be able, with your permission, 

to get into the interface, turn everything off, then you can route it
through your accessible client and let that handle the junk.
----- Original Message ----- From: "Jackie Cairns" <jackie.cairnsplace@xxxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, April 25, 2013 2:35 PM
Subject: [access-uk] Re: BT Yahoo website query



Hi Alex

I spoke with BT earlier as I do not currently use Twitter.  They advised
me
that my existing details log onto the old software page, whereas my new
information uses the new version. So it would seem that anyone creating a 
new account, or updating an existing one, will encounter this problem if
they use their website.

I still use Outlook 2003, and all my mail comes to me that way into
folders
under rules I have created. But I do sometimes have to check the BT Yahoo 
site to move any messages that have crept into the Spam or Trash folders
to
Outlook.  This is going to be more difficult to achieve now with the
new-style page, but at least I have clarification that I have configured
everything correctly. If anyone else has a BT account, and knows how best 
to navigate the BT Yahoo page once they have logged in, it would be most
helpful.

Thanks for your help.


Kind Regards,

Jackie Cairns

-----Original Message-----
From: access-uk-bounce@xxxxxxxxxxxxx
[mailto:access-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Alexander Shannon
Sent: 25 April 2013 13:58
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BT Yahoo website query

Hi Jackie,

I understand your reluctance to call BT, but do I understand you to also
be
reluctant to communicate with them via twitter?  I'm only wanting to
clarify
your view as I thought you may have misunderstood my message.

Although I don't have the same problem regarding the spam and trash
folders,
as I don't use webmail and have my messages passing through my e-mail
client, as well as the fact I have some residual vision and therefore use
both magnification and a screen-reader in conjunction with each-other, I
can
understand why you  are having problems with the webmail.

Alexander Shannon


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