[access-uk] Re: BT Yahoo website query
- From: Brendan Roache <brndn.rch@xxxxxxxxxxxxxx>
- To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
- Date: Sat, 27 Apr 2013 12:04:02 +0000
I am with BT, how would I move to plusnet?
-----Original message-----
From: ANDY COLLINS
Sent: 27/04/2013, 11:35 am
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BT Yahoo website query
Andy - I've been with Plusnet for over 10 years, and can highly recommend
them. Easy to talk to and get things resolved [there's been hardly any issue
to resolve anyway] and their website is very accessible too -
Andy
----- Original Message -----
From: "andrew shipp" <andrew.shipp@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, April 27, 2013 6:50 AM
Subject: [access-uk] Re: BT Yahoo website query
> On this subject of BT, I've just had my notice of the for coming
> changes. Just as well as my contract with them is due for renewal so
> I have started to look around for another supplier. Has anyone else
> done this recently if so who did you find the best just now? I'm
> currently looking at Plus net. seem to be one of the better ones. but
> do I go with them as they are part of BT? Lot of thinking to do hear.
>
>
> Andy S
> Home phone 01733 320933
> mobile 07940579994
> Ham callsign M0CEG
> SKYPE ANDYSHIPP55
> -----Original Message-----
> From: Kevin Lloyd
> Sent: Friday, April 26, 2013 2:50 PM
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: BT Yahoo website query
>
> Hi Jackie.
>
> This may be worth a try. I know it worked for my wife Tracy but didn't
> for
> me for some strange reason.
>
> 1. Change your screen resolution to 600 by 800
> 2. Log in to your new BT account
> 3. You should get a message that says this resolution is not supported
> and
> give you the option to use the classic view instead of the new view or
> change your resolution.
> 4. Select the classic view.
> 5. Change your resolution back to your preferred settings.
>
> The web site should now look very similar to it's previous appearance.
>
> Regards.
>
> Kevin
>
> -----Original Message-----
> From: Jackie Cairns
> Sent: Friday, April 26, 2013 9:43 AM
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: BT Yahoo website query
>
> Hi Martin
>
> The SpamGuard, as BT calls it, is turned off, which should, in theory at
> least, allow any junk or spam to go into those folders in Outlook. But I
> log onto the site most days now to check, and always find some messages
> from
> lists have wandered into their folders, so I check the box and move them
> to
> the Inbox, and they come into Outlook. This is very easy to achieve with
> the old software on their site. But now I have created another address,
> the
> new software is murder to navigate. I tried explaining my circumstances
> yesterday, about four times, but the guy I spoke to, while pleasant,
> simply
> said there was nothing else he could do, everything is correctly
> configured.
> But thanks for that number, I will try it and see if I get any further.
>
> Kind Regards,
>
> Jackie Cairns
>
> -----Original Message-----
> From: access-uk-bounce@xxxxxxxxxxxxx
> [mailto:access-uk-bounce@xxxxxxxxxxxxx]
> On Behalf Of martin wilsher
> Sent: 25 April 2013 14:45
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: BT Yahoo website query
>
> tbh, the bt yahoo site was always dreadful for screen readers, so i use a
> mail client, outlook or outlook express. go here for good advice:
> 0800 328 83 44
>
>
>
> press option one, explain you have problems with webmail, and that you'd
> like to switch off junk filtering, they might be able, with your
> permission,
>
> to get into the interface, turn everything off, then you can route it
> through your accessible client and let that handle the junk.
> ----- Original Message -----
> From: "Jackie Cairns" <jackie.cairnsplace@xxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Thursday, April 25, 2013 2:35 PM
> Subject: [access-uk] Re: BT Yahoo website query
>
>
>> Hi Alex
>>
>> I spoke with BT earlier as I do not currently use Twitter. They advised
>> me
>> that my existing details log onto the old software page, whereas my new
>> information uses the new version. So it would seem that anyone creating
>> a
>> new account, or updating an existing one, will encounter this problem if
>> they use their website.
>>
>> I still use Outlook 2003, and all my mail comes to me that way into
>> folders
>> under rules I have created. But I do sometimes have to check the BT
>> Yahoo
>> site to move any messages that have crept into the Spam or Trash folders
>> to
>> Outlook. This is going to be more difficult to achieve now with the
>> new-style page, but at least I have clarification that I have configured
>> everything correctly. If anyone else has a BT account, and knows how
>> best
>> to navigate the BT Yahoo page once they have logged in, it would be most
>> helpful.
>>
>> Thanks for your help.
>>
>>
>> Kind Regards,
>>
>> Jackie Cairns
>>
>> -----Original Message-----
>> From: access-uk-bounce@xxxxxxxxxxxxx
>> [mailto:access-uk-bounce@xxxxxxxxxxxxx]
>> On Behalf Of Alexander Shannon
>> Sent: 25 April 2013 13:58
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] Re: BT Yahoo website query
>>
>> Hi Jackie,
>>
>> I understand your reluctance to call BT, but do I understand you to also
>> be
>> reluctant to communicate with them via twitter? I'm only wanting to
>> clarify
>> your view as I thought you may have misunderstood my message.
>>
>> Although I don't have the same problem regarding the spam and trash
>> folders,
>> as I don't use webmail and have my messages passing through my e-mail
>> client, as well as the fact I have some residual vision and therefore use
>> both magnification and a screen-reader in conjunction with each-other, I
>> can
>> understand why you are having problems with the webmail.
>>
>> Alexander Shannon
>>
>>
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