[access-uk] Re: BT Yahoo website query
- From: Terry clasper <terry.clasper@xxxxxxxxxxxxxx>
- To: access-uk@xxxxxxxxxxxxx
- Date: Wed, 24 Apr 2013 12:42:39 +0100
HI there.
I think possibly because your accessing the site as a secondary account holder
and when I've done this before I see exactly the same difference.
So if you set your new info up as the primary account info hopefully the place
you initially navigate to will look the same as your used to.
Clear as mud? Yes I know!
On 24 Apr 2013, at 12:39, "Jackie Cairns" <jackie.cairnsplace@xxxxxxxxxxxxxx>
wrote:
> Apologies for cross-posting, but I would appreciate any suggestions on this
> one.
>
> I often go to
> www.btyahoo.com
> to check my mail hasn't wandered into the Spam folder, even though SpamGuard
> is switched off. With my present Email address, this has been easy to
> achieve. But I have just created a secondary BT Email address as my details
> are shortly changing. Now I have successfully done this, and created the
> necessary information within Outlook, the BT Yahoo page looks so different
> when I log onto it than it does when I log on using my existing Email
> address.
>
> I hope this makes sense, but why is it more difficult to navigate the page
> when I put my new account credentials in and log on, whereas it is
> straightforward to navigate the page when using my existing details? I
> can't seem to find anything on the page to make it like it is with my
> existing account. Is there perhaps something I should be doing to make the
> new page work like the existing one?
>
> Any suggestions welcome please. I would rather resolve the difficulty
> without contacting the BT Broadband helpline if possible!
>
> Kind Regards,
>
> Jackie Cairns
>
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