[access-uk] Re: BT Spam filtering nonsense

  • From: Shaun O'Connor <capricorn8159@xxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Sun, 17 Aug 2014 18:54:43 +0100

Think i will join em too i'm getting quite ****ed off with the
increasing drop-outs with BT and their solution? they send you an email
link to there "help" website, great if you cant get on-line in the first
bloody place.
then when you do get there(once the connection eventually corrects
itself following a manual restart of your router)  you have to fiddle
about with wireless settings on your router!!
and they obviously tell everyeone who has a wireless connection to set
their router to the same listening channel which only exacerbates the
problem it supposedly resolves.
They started going downhill from around 2011 I think.

OK rant over sorry*smiles*
On 17/08/2014 19:44, Steve Nutt wrote:
> Hi Jackie,
>
> I heartily recommend Plusnet.  They are great and even have a UK call
> centre.
>
> All the best
>
> Steve
>
> --
> Computer Room Services
> 77 Exeter Close
> Stevenage
> Hertfordshire
> SG1 4PW
> Tel: +44(0)1438-742286
> Mob: +44(0)7956-334938
> Fax: +44(0)1438-759589
> Email: steve@xxxxxxxxxxxxxx
> Web: http://www.comproom.co.uk
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
> Jackie Brown
> Sent: 17 August 2014 15:35
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: BT Spam filtering nonsense
>
> This is very interesting.  We both have BT addresses, but don't get what I
> would consider to be spam messages.  Yet it treats most of our Email list
> messages as spam.  Goodness knows what they are up to, but they must be
> losing customers hand over fist at this rate?  There is nobody you can even
> contact to have a conversation with about what is going on at BT, that is
> how little regard they have for their customers.  We shouldn't have to
> change Email accounts to get round the problem, I wonder what Ofcom would
> make of it?
>
> The moral of this story?  Ho-Hum! Don't use BT if you are due for a new
> contract or looking to change providers.
>
>
> Kind regards,
>
> Jackie Brown
> Emails: jackieannbrown62@xxxxxxxxx
> thebrownsplace@xxxxxxxxxxxxxx
> Twitter: @thebrownsplace
> Skype: Thejackmate
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
> Clive Jacobs
> Sent: 17 August 2014 15:19
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: BT Spam filtering nonsense
>
> Hi, I seem to be getting this lists posts with BT to date. What is
> irritating is that on our BTInternet address which we do not use and have
> never used we have  recently received an increasing number of spam on the BT
> address. As we have never used it the only conclusion has to be that it
> seems BT are the culprits and are guilty of spamming us and I suspect many
> others. We may bee soon seeking for alternative options to BT.
>
> CJ.
>
> On 17/08/2014 14:05, Shaun O'Connor wrote:
>
>
>       I recommend anyone who is subscribed via a bt account to unsubscribe
> and then use an alternative account, there is NO reason BT should be
> classifying this group as spam. and they would likely not be very
> forthcoming in explaining their reasoning either.(but that is another story
> altogether)
>       
>       On 17/08/2014 14:15, Mike Ray wrote:
>       
>
>               Hello,
>               
>               In the last three or four weeks I have suddenly been getting
> very few
>               messages from access-uk.
>               
>               I spoke to Mo and he suggested this might be BT's
> over-zealous
>               spam-filtering, which is incredibly hard to turn off because
> the site is
>               not very accessible and the setting is buried deep, a bit
> like the
>               Vogon's planning application to demolish the Earth.
>               
>               So I have unsubscribed from access-uk on BT and rejoined
> from my
>               raspberryvi account.
>               
>               I am instantly getting stuff from the list again.
>               
>               So if you're suddenly getting very little stuff from the
> list and you're
>               a BT customer, it's their fault.  Oh...of course...you
> probably won't
>               get this message.
>               
>               Mike
>               
>
>
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