[access-uk] Re: BT Spam filtering nonsense
- From: Mike Ray <mike@xxxxxxxxxxxxxxx>
- To: access-uk@xxxxxxxxxxxxx
- Date: Sun, 17 Aug 2014 16:31:22 +0100
I will look at plusnet. I have BT infinity so I want to keep my
unlimited downloads and faster speed. And hopefully keep the same email
address.
On 17/08/2014 15:52, Jonathan H wrote:
> Seriously, Mike and everyone - I cannot fathom why you don't give
> Plusnet a try - usually cheaper, if not it's only a matter of a pound
> or two. It's a BT sister company so same infrastructure. FAR better
> customer service - they are based in Yorkshire: "Steve" really will be
> "Steve".
>
> Yes, sometimes the support phone lines are a bit of a queue at the
> wrong time of day, but I'll bet that you'll spend less time on the
> call overall with a 20 minute wait followed by 3 minutes of someone
> who knows what they are talking about, than a 5 minute wait followed
> by 40 minutes of a moronic robot repeating:
> "At this times I would be pleased to be verifying these informations
> for you. Please be holding for some times while I verify these
> informations for you at this time" and so on.
>
> And their support forums are excellent - full of technically minded people.
>
> Trust me - for your own sanity, go for Plusnet! Or at least switch
> your email from BT to Gmail in the meantime...
>
> On 17 August 2014 15:25, Mike Ray <mike@xxxxxxxxxxxxxxx> wrote:
>> Clive and all,
>>
>> BT are really p***ing me off right now...
>>
>> Firstly all this spam filtering nonsense, then the fact that I keep
>> getting emails telling me I don't appear to be using my 'free' 50GB
>> cloud storage...which I am not using because the bloody BT cloud app is
>> written in Qt and as such is not accessible.
>>
>> And don't get me started on Indian call centres, where I am forced to
>> try to believe the bloke I am speaking to is called 'Steve' or 'Kevin'
>> when clearly it isn't. Which is insulting to both me and 'Steve'. And
>> because English is his second language he can only follow a flow chart
>> which has answers to questions asked by 90% of the muppets who phone
>> them, but not the questions asked by the 10% who, like me, have a
>> technical question, or more often a complaint.
>>
>> I am seriously thinking of ditching BT and moving to somebody else if I
>> can keep the same email address.
>>
>> BT just don't listen to their customers.
>>
>> Mike
>>
>>
>> On 17/08/2014 15:19, Clive Jacobs wrote:
>>> Hi, I seem to be getting this lists posts with BT to date. What is
>>> irritating is that on our BTInternet address which we do not use and
>>> have never used we have recently received an increasing number of spam
>>> on the BT address. As we have never used it the only conclusion has to
>>> be that it seems BT are the culprits and are guilty of spamming us and I
>>> suspect many others. We may bee soon seeking for alternative options to BT.
>>>
>>> CJ.
>>> On 17/08/2014 14:05, Shaun O'Connor wrote:
>>>> I recommend anyone who is subscribed via a bt account to unsubscribe
>>>> and then use an alternative account, there is NO reason BT should be
>>>> classifying this group as spam. and they would likely not be very
>>>> forthcoming in explaining their reasoning either.(but that is another
>>>> story altogether)
>>>> On 17/08/2014 14:15, Mike Ray wrote:
>>>>> Hello,
>>>>>
>>>>> In the last three or four weeks I have suddenly been getting very few
>>>>> messages from access-uk.
>>>>>
>>>>> I spoke to Mo and he suggested this might be BT's over-zealous
>>>>> spam-filtering, which is incredibly hard to turn off because the site is
>>>>> not very accessible and the setting is buried deep, a bit like the
>>>>> Vogon's planning application to demolish the Earth.
>>>>>
>>>>> So I have unsubscribed from access-uk on BT and rejoined from my
>>>>> raspberryvi account.
>>>>>
>>>>> I am instantly getting stuff from the list again.
>>>>>
>>>>> So if you're suddenly getting very little stuff from the list and you're
>>>>> a BT customer, it's their fault. Oh...of course...you probably won't
>>>>> get this message.
>>>>>
>>>>> Mike
>>>>>
>>>>
>>>> --
>>>> *_PRIVACY IS A BASIC RIGHT - NOT A CONCESSION _*
>>>
>>>
>>
>>
>> --
>> Michael A. Ray
>> Analyst/Programmer
>> Witley, Surrey, South-east UK
>>
>> The box said: 'install Windows XP, 7 or better'. So I installed Linux
>>
>> Interested in accessibility on the Raspberry Pi?
>> Visit: http://www.raspberryvi.org/
>>
>> From where you can join our mailing list for visually-impaired Pi hackers
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> ** To leave the list, click on the immediately-following link:-
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> ** For other list commands such as vacation mode, click on the
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>
--
Michael A. Ray
Analyst/Programmer
Witley, Surrey, South-east UK
The box said: 'install Windows XP, 7 or better'. So I installed Linux
Interested in accessibility on the Raspberry Pi?
Visit: http://www.raspberryvi.org/
From where you can join our mailing list for visually-impaired Pi hackers
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
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