[access-uk] Re: BT Spam filtering nonsense

  • From: "Peter Beasley" <pjbeasley23@xxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 17 Aug 2014 15:43:09 +0100

You could go with Plusnet.
  ----- Original Message ----- 
  From: Clive Jacobs 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Sunday, August 17, 2014 3:39 PM
  Subject: [access-uk] Re: BT Spam filtering nonsense


  Hi Mike, I can only agree with you and the notion of customer service and of 
being able to answer technical questions is something completely alien to them 
these days.

  Time to go seems to be a growing trend although where we live we are not 
exactly spoilt for choice. Regards, CJ.

  On 17/08/2014 15:25, Mike Ray wrote:

Clive and all,

BT are really p***ing me off right now...

Firstly all this spam filtering nonsense, then the fact that I keep
getting emails telling me I don't appear to be using my 'free' 50GB
cloud storage...which I am not using because the bloody BT cloud app is
written in Qt and as such is not accessible.

And don't get me started on Indian call centres, where I am forced to
try to believe the bloke I am speaking to is called 'Steve' or 'Kevin'
when clearly it isn't.  Which is insulting to both me and 'Steve'.  And
because English is his second language he can only follow a flow chart
which has answers to questions asked by 90% of the muppets who phone
them, but not the questions asked by the 10% who, like me, have a
technical question, or more often a complaint.

I am seriously thinking of ditching BT and moving to somebody else if I
can keep the same email address.

BT just don't listen to their customers.

Mike


On 17/08/2014 15:19, Clive Jacobs wrote:
Hi, I seem to be getting this lists posts with BT to date. What is
irritating is that on our BTInternet address which we do not use and
have never used we have recently received an increasing number of spam
on the BT address. As we have never used it the only conclusion has to
be that it seems BT are the culprits and are guilty of spamming us and I
suspect many others. We may bee soon seeking for alternative options to BT.

CJ.
On 17/08/2014 14:05, Shaun O'Connor wrote:
I recommend anyone who is subscribed via a bt account to unsubscribe
and then use an alternative account, there is NO reason BT should be
classifying this group as spam. and they would likely not be very
forthcoming in explaining their reasoning either.(but that is another
story altogether)
On 17/08/2014 14:15, Mike Ray wrote:
Hello,

In the last three or four weeks I have suddenly been getting very few
messages from access-uk.

I spoke to Mo and he suggested this might be BT's over-zealous
spam-filtering, which is incredibly hard to turn off because the site is
not very accessible and the setting is buried deep, a bit like the
Vogon's planning application to demolish the Earth.

So I have unsubscribed from access-uk on BT and rejoined from my
raspberryvi account.

I am instantly getting stuff from the list again.

So if you're suddenly getting very little stuff from the list and you're
a BT customer, it's their fault.  Oh...of course...you probably won't
get this message.

Mike

-- 
*_PRIVACY IS A BASIC RIGHT - NOT A CONCESSION _*



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