[access-uk] Re: BT Internet Mail from the Canaries

  • From: "ANDY COLLINS" <Andy@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 26 Jun 2011 20:24:32 +0100

George - I have encountered this here in the UK, when at somebody else's home, 
I can receive, but not send mail using their network, I've never figured it out 
as it hasn't been an urgent issue, but would think a call to the provider would 
help. In your associates case, can't they raise this with the hotel?

 Andy 
  ----- Original Message ----- 
  From: George Bell 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Sunday, June 26, 2011 8:10 PM
  Subject: [access-uk] Re: BT Internet Mail from the Canaries


  Hi Ed,

   

  He's using the hotel's wireless facility.  He can browse the internet and 
talk on Skype, just not able to send mail, but odd that he can receive mail.

   

  George.

   

  From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Edward Green
  Sent: 26 June 2011 20:00
  To: access-uk@xxxxxxxxxxxxx
  Subject: [access-uk] Re: BT Internet Mail from the Canaries

   

  Hi George,

   

  This may be a silly question, but is the ISP your friend is using in the 
Canaries BT Internet or is BT just the mail provider? If the ISP is different, 
your friend should try using their SMTP settings.  The mail will still come 
from the BT address.

   

  Ed

   

  From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
George Bell
  Sent: 26 June 2011 19:23
  To: access-uk@xxxxxxxxxxxxx
  Subject: [access-uk] BT Internet Mail from the Canaries

   

  With dozens of btinternet users here, I'm hoping one of you might be able to 
advise here.

   

  An associate in the Canaries can receive e-mail, but is unable to send.

   

  Both POP3 and SMTP servers, which work here OK in the UK, are set to 
"mail.btinternet.com".

   

  Any suggestions as to where to begin looking?

   

  George.

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