Iain, Feedback from a techi blind friend who has this seems positive. Wouldn't you prefer Virgin Media, as that must be in your area too? I have found them to be flexible on price, and the speed can be better. They're also much more accommodating than the BT people I used to have. Richard Richard Godfrey-McKay Telephone: 01738-445 880 Mobile: 07791 452 593 _____ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Iain Lackie Sent: 20 August 2012 19:21 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] BT Infinity Hi I have just had a call from BT telling me that work has been done in my area such that I would be able to go on to BT Infinity. This would mean a change of ISP from Orange wich I have been with for years. If anyone has switched to BT Infinity, is there anything of which I need to be particularly aware? I have to say I wasn't particualrly impressed with the tone of the call. Its main function seemed to be to dismiss any other ISP. Iain