Amro,Exactly! As I was saying to my partner earlier, you're combining two different technologys. That as you say where never made to carry this amount of data.
I've even tryed fiddling with the MTU on my router to adjust the packet sizes and this isn't working.
I've even tryed disconnecting the connection via the routers interface to give the exchange a chance to reset properly.
None of this suggested or mentioned by BT's egyts.The forum i posted the address for shades alot of light on the situation with DSL and 8MB.
I accept your not going to get 8MB from a http download, I accept you might be doing well to get 1.3mb or even 900K.
I draw the line once we drop below 100K let alone down as low as 7K at times!
When the tech support guy blamed our internal wiring, I wasn't long in telling him it was a BT line. Especially after he said I'd have to pay for an engineer to come out and check it!
It annoys me because there's folks out there that dont' know any better, and I think are frankly getting ripped off!
This isn't like the funky measurements in hard drive sizes, this is some drastic performance issues.
Dj Paddy Fuming! Ôà----- Original Message ----- From: "Amro Bilal" <amro_bilal@xxxxxxx>
To: <access-uk@xxxxxxxxxxxxx> Sent: Sunday, June 03, 2007 11:26 PM Subject: [access-uk] Re: BT Frustrations
Hi DJ,Just before reading your emails I was about to write to the list asking what people thought of BT as I was thinking of changing providers! I'm with Virgin, and not to repeat what you've been saying, simply the same is being happening with my internet connection since upgrading to 8mb. pathetic downloading speeds to the extent that sometimes even just browsing the net is a hassle :@. Well, the only different it seems that Virgin's help centre is in the UK so at least communicating with them is possible! Though they keep referring me to the infamous speedtester site too! Maybe I'm not in a position to say this, but as a user I think that ADSL technology is a load of rubbish. It works on paper and when carrying speed tests but in real life the story is different. IMHO, a cheep way of providing internet service using an existing network that wasn't designed for this purpose in the first plaice. Whish I'd cable in my area :(.Cheers, Amro----- Original Message ----- From: "Dj Paddy" <mygroups@xxxxxxxxxxxxx>To: <access-uk@xxxxxxxxxxxxx> Sent: Sunday, June 03, 2007 6:40 PM Subject: [access-uk] Re: BT FrustrationsHere's an example of the speeds I'm getting, "Downloaded: 48.9 MB in 28 min 30 sec Download to: ...\Secrets of the Dead - Mystery of the Black Death Transfer rate: 29.2 KB/Sec "This is mad, it's the only transfer running. All servers and p2p have been disconnected.Dj Paddy Ôà----- Original Message ----- From: "Paul Bepey" <paul@xxxxxxxxxxxxxxxxxx>To: <access-uk@xxxxxxxxxxxxx> Sent: Sunday, June 03, 2007 1:51 PM Subject: [access-uk] Re: BT FrustrationsHi, Have always tended to avoid BT like the plague!They do not treat there business clients any different. The problem is that nearly all there HinderDesk / support people are based overseas, hence youget the frustrating language barrier. Have you not considered dropping bt and switching supplier? -----Original Message-----From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf OfDj Paddy Sent: 03 June 2007 13:20 To: access-uk@xxxxxxxxxxxxx Cc: bcab@xxxxxxxxxxxxx Subject: [access-uk] BT Frustrations Hi all. I am pulling my hair out here with BT. We're on option three of BT Broadband. Does anyone else ever get speeds like 50k of websites and then at other times get 4, 5, 600k of the same sites?I've been using this broadband help thing but the technicians are wouful!I have asked them the following question,"(11:42 03/06/2007): Hi, could you please tell me if my connection is being throttled and if so where and why and if packet shaping is carried out on my connection? I'm at a loss as to why I get 70k downloads from websites that I should be getting alot faster speeds from. EG. sendspace.com, especially asI am a premium member and they will deliver to me as fast as I can download."I just keep getting all sorts of speed testing troubleshooting steps, pure avoidence of my query. The usual clearing temps, caches, yadda yadda yadaa.I actually said to the third person on the same case! "I'm not answering your questions or carrying out any further troubleshooting steps untill you answer my question about throttling"These people are useless, they sit there and follow they're little knowledgebase's and click they're buttons for standard replys. Does anyone get speeds like the above? All our filters appear to be fine, we're not on an exstention etc.I think the speed drops are quite drastic, even if they do say the server isbusier at peak times. I never seen anything like this with NTL/Virgin Media.I've now been just given they're tech support line to call, and I've asked if the tech support personelle will have access to the massive log I've gothere. No response!I did get a response and the answer was no. That's nuts, I'll have to ringup support and go through all this again... I'm wondering if these support agents are bots? 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