[access-uk] Re: BT Broadband Help Utility
- From: "martin wilsher" <m.wilsher@xxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 28 May 2007 13:43:09 +0100
Thanks.
I managed to get it via an old version of the help system, with one or two
upgrades. Have you found the unnamed links at the top of the new interface
yet? They can be a pain.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Dj Paddy
Sent: 28 May 2007 13:37
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BT Broadband Help Utility
From btinternet.com
Log in and go under my accounts.
I think I got it in there.
Dj Paddy
Ôà
----- Original Message -----
From: "martin wilsher" <m.wilsher@xxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, May 27, 2007 2:28 PM
Subject: [access-uk] Re: BT Broadband Help Utility
Hi DJ:
Where do you get the latest bt broadband help?
Thanks.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Dj Paddy
Sent: 27 May 2007 00:03
To: access-uk@xxxxxxxxxxxxx
Cc: bcab@xxxxxxxxxxxxx
Subject: [access-uk] BT Broadband Help Utility
I'm not writing with a problem on this I'm actually writing to let you guys
know my experience of it.
I was on the phone with a good friend earlier today and we where chatting
back and forth about computer entworks and the topic of my extremely slow
download speeds came up.
We're on BT Broadband Option 3 here, which is what 4 or 6mb?
Anyway's I'm downloading from a host of websites at on average 20, sometimes
as nlow as 15k and no higher than 70k. Even at the beginning of a transfer.
No servers or peer to peer running at these times.
So i thought I'd check out the above program. We joked about how it might
be unusable and indeed it may have been. I found it very useible in it's
latest release.
There's about 5 links that dont' read because I think they're written in XML
and therefore the tagging etc is different to HTML.
All i did was remember what they did and got myself into a live online
support chat with a BT technician!
It's open 24-7 365. Very useible with JFW v6 and Win Eyes v6.1.
I didn't get really that much helpful advice. Basically told to bog off and
come back on the 28th because the service was put in on the 18th and we need
to wait ten days. It'll be monitored for poro service. I'd say anyone
getting 15k on a 4 to 6mb connection has poor service but... Hey! i'm not
going to be cranky, I'm quite jazzed that the online support screen read
lovely!
That's all, just wanted to tell and advise others not to rule it out as an
option.
It's a bit BS about detecting security stuff and hardware specs for the
computer health but it's a broadband support utility.
They probably through that feature in, in the last minute.
grins
Dj Paddy
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