[access-uk] Re: BT Broadband 8MB
- From: "martin wilsher" <m.wilsher@xxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 4 Apr 2006 23:01:56 +0100
I tried their support line, and it was the only way I could get registered
to change my billing details. what a mess.----- Original Message -----
From: "Vince Thacker" <vince@xxxxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, April 04, 2006 10:51 PM
Subject: [access-uk] Re: BT Broadband 8MB
: Hi John,
:
: Really, B T should know better but obviously they don't. Don'tt they know
: they're breaching the Disability Discrimination Act? Well, they are if a
: disabled person makes a complaint about their ludicrous behaviour! I must
: admit I'm so fed up with this problem occurring, I'm much more inclined to
: moan about it. You might try their support line first (I take it they've
got
: one!) - and I daresay the support staff at the other end will be extremely
: unimpressed by your problem. but sooner or later they've got to start
taking
: notice of us all.
:
: <fumes>
: Vince
: ----- Original Message -----
: From: "John Farley" <john_farley@xxxxxxxxxxxxxx>
: To: <access-uk@xxxxxxxxxxxxx>
: Sent: Tuesday, April 04, 2006 10:17 PM
: Subject: [access-uk] BT Broadband 8MB
:
:
: >I have just signed up to the new 8mb BT Broadband service.
: >
: > Yes, of course, they have done it again.
: > \Right at the end there is one of those "enter the number here that is
in
: > the box below".
: > That's right, the invisible box to a screen reader.
: >
: > But, then, just after that was a link which was called something like
"If
: > you can't read this then click here".
: >
: > Well that just sent me to a page which explained how important this idea
: > is
: > and was of no help whatsoever.
: >
: > Thus I needed to get sighted assistance as I wanted to sign up today.
: >
: >
: >
: > Regards, John.
: >
: > John Farley
: >
: > Personal Contact Work contact
: > Phone : 01442 259243 01923 438172
: > Mobile: 07815 056076 07785 928755
: > Fax : 01442 437909
: > E-Mail: john_farley@xxxxxxxxxxxxxx john.farley@xxxxxxxx
: > ***********************************************************************
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