I know this is probably a really stupid question, but what is this service and how can I get it activated? Cheers. ----- Original Message ----- From: "Eleanor Burke " <eleanorburke@xxxxxxxxxxxxxx> To: access-uk@xxxxxxxxxxxxx Date: Fri, 27 Aug 2010 10:48:04 +0100 Subject: [access-uk] Re: BT 195 on my mobile > > I tried it last night on my Vodafone pay as you go as it is set up on my Vodafone contract now for well over a year at my request. Like you I was greeted with a message that it was not set-up and that I should phone Vodafone on 191 from the same handset. I did. Got through after making the necessary choices given. Then I was advised that my call would be at a flat rate of 25 pence and that I could disconnect at that point. I waited and when the person came on line explained that I wanted the 195 directory set up on that handset and that it was a free service for blind and partially sighted. He said he had never heard of it. I was then treated to the music while he looked it up. Sure enough he came back on the line and read out what he found. I then had to give him myPIN and name and address. He also took my number I was dialling from and said it would be set up within 48 - 72 hours but I should bear in mind that it was the bank holiday weekend and therefore may take a little > longer. Will let you know when it is up and running. It is an excellent service as I know from my contract mobile because I am able to request the number I want in a text message. > > Eleanor > -original message- > Subject: [access-uk] Re: BT 195 on my mobile > From: "bilal hussain" <balal@xxxxxxxxxx> > Date: 28/08/2010 9:14 am > > well, when I dile 195, a recorded message tells me I need to register, but > when I call vodaphone, they say it should work and keep me weighting for > ages and they do not resolve the problem. Now I've just given up. > ----- Original Message ----- > From: "Phil Roberts" <p.roberts13@xxxxxxx> > To: <access-uk@xxxxxxxxxxxxx> > Sent: Saturday, August 28, 2010 7:51 AM > Subject: [access-uk] Re: BT 195 on my mobile > > > > Bilal > > > > I have not been able to use 195 on my 02 mobile for years. I did phone > > but they were adamant that the service was not available. > > > > Phil > > ----- Original Message ----- > > From: "bilal hussain" <balal@xxxxxxxxxx> > > To: <access-uk@xxxxxxxxxxxxx> > > Sent: Friday, August 27, 2010 6:32 PM > > Subject: [access-uk] Re: BT 195 on my mobile > > > > > >>I can't get 195 to work with vodaphone, and when ever I try and call them > >>about it, it's like I have to hang on until the phone battery dies! > >> ----- Original Message ----- > >> From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx> > >> To: <access-uk@xxxxxxxxxxxxx> > >> Sent: Friday, August 27, 2010 5:56 PM > >> Subject: [access-uk] Re: BT 195 on my mobile > >> > >> > >>> Does Orange not hae a website where you can send in a question? Sounds > >>> like an aweful lot of money to lose when changing accounts. I certainly > >>> would not suffer such a huge loss. > >>> > >>> ----- Original Message ----- > >>> From: "Damon Rose" <damon.rose@xxxxxxxxx> > >>> To: <access-uk@xxxxxxxxxxxxx> > >>> Sent: Friday, August 27, 2010 4:59 PM > >>> Subject: [access-uk] Re: BT 195 on my mobile > >>> > >>> > >>>> No but I mentioned on this list a little while ago that I can't access > >>>> it on Orange. I still can't. > >>>> > >>>> Other Orange customers got back and said that they weren't having any > >>>> trouble. > >>>> > >>>> Andy do you use an iPhone? > >>>> > >>>> I ask because I have an iPhone account with Orange and I lost 195 when > >>>> I > >>>> switched from my regular orange account to my new iPhone orange > >>>> account. > >>>> > >>>> > >>>> I get an unobtainable tone when I dial 195 on my mobile. I've attempted > >>>> to call Orange customer services about this a couple of times now but I > >>>> lose the will to live after hanging on for 15 minutes or more and > >>>> haven't yet had an opportunity to talk to a human being about it. > >>>> > >>>> > >>>> > >>>> > >>>> > >>>> > >>>> > >>>> -----Original Message----- > >>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On > >>>> Behalf > >>>> Of Andrew Summers > >>>> Sent: 27 August 2010 16:02 > >>>> To: access-uk@xxxxxxxxxxxxx > >>>> Subject: [access-uk] BT 195 on my mobile > >>>> > >>>> Hello All, > >>>> I don't know if you can help, I have got a Virgin mobile with a Virgin > >>>> sim in it and the problem is, I am not able to ring 195. > >>>> As soon as I ring it, I don't get through. > >>>> I just get cut off as soon as I have pressed the call butten. > >>>> It used to work before and now it is not. > >>>> Has any one had this problem with Virgin mobile > >>>> > >>>> Andrew > >>>> > >>>> > >>>> > >>>> > >>>> > 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