[access-uk] Re: BT 195 on my mobile

  • From: "Elliott Barnes" <elliottabarnes@xxxxxxxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Sat, 28 Aug 2010 11:17:16 +0100

I know this is probably a really stupid question, but what is this service 
and how can I get it activated?
Cheers.

----- Original Message -----
From: "Eleanor Burke " <eleanorburke@xxxxxxxxxxxxxx>
To: access-uk@xxxxxxxxxxxxx
Date: Fri, 27 Aug 2010 10:48:04 +0100
Subject: [access-uk] Re: BT 195 on my mobile

> 
> I tried it last night on my Vodafone pay as you go as it is set up on my 
Vodafone contract now for well over a year at my request. Like you I was 
greeted with a message that it was not set-up and that I  should phone 
Vodafone on 191 from the same handset. I did. Got through after making 
the necessary choices given. Then I was advised that my call would be at 
a flat rate of 25 pence and that I could disconnect at that point. I 
waited and when the person came on line explained that I wanted the 195 
directory set up on that handset and that it was a free service for blind 
and partially sighted. He said he had never heard of it. I was then 
treated to the music while he looked it up. Sure enough he came back on 
the line and read out what he found. I then had to give him myPIN and 
name and address. He also took my number I was dialling from and said it 
would be set up within 48 - 72 hours but I should bear in mind that it 
was the bank holiday weekend and therefore may take a little
>   longer. Will let you know when it is up and running. It is an excellent 
service as I know from my contract mobile because I am able to request 
the number I want in a text message.
> 
> Eleanor 
> -original message-
> Subject: [access-uk] Re: BT 195 on my mobile
> From: "bilal hussain" <balal@xxxxxxxxxx>
> Date: 28/08/2010 9:14 am
> 
> well, when I dile 195, a recorded message tells me I need to register, 
but 
> when I call vodaphone, they say it should work and keep me weighting for 
> ages and they do not resolve the problem. Now I've just given up.
> ----- Original Message ----- 
> From: "Phil Roberts" <p.roberts13@xxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Saturday, August 28, 2010 7:51 AM
> Subject: [access-uk] Re: BT 195 on my mobile
> 
> 
> > Bilal
> >
> > I have not been able to use 195 on my 02 mobile for years.  I did phone 
> > but they were adamant that the service was not available.
> >
> > Phil
> > ----- Original Message ----- 
> > From: "bilal hussain" <balal@xxxxxxxxxx>
> > To: <access-uk@xxxxxxxxxxxxx>
> > Sent: Friday, August 27, 2010 6:32 PM
> > Subject: [access-uk] Re: BT 195 on my mobile
> >
> >
> >>I can't get 195 to work with vodaphone, and when ever I try and call 
them 
> >>about it, it's like I have to hang on until the phone battery dies!
> >> ----- Original Message ----- 
> >> From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
> >> To: <access-uk@xxxxxxxxxxxxx>
> >> Sent: Friday, August 27, 2010 5:56 PM
> >> Subject: [access-uk] Re: BT 195 on my mobile
> >>
> >>
> >>> Does Orange not hae a website where you can send in a question?  
Sounds 
> >>> like an aweful lot of money to lose when changing accounts.  I 
certainly 
> >>> would not suffer such a huge loss.
> >>>
> >>> ----- Original Message ----- 
> >>> From: "Damon Rose" <damon.rose@xxxxxxxxx>
> >>> To: <access-uk@xxxxxxxxxxxxx>
> >>> Sent: Friday, August 27, 2010 4:59 PM
> >>> Subject: [access-uk] Re: BT 195 on my mobile
> >>>
> >>>
> >>>> No but I mentioned on this list a little while ago that I can't 
access
> >>>> it on Orange. I still can't.
> >>>>
> >>>> Other Orange customers got back and said that they weren't having any
> >>>> trouble.
> >>>>
> >>>> Andy do you use an iPhone?
> >>>>
> >>>> I ask because I have an iPhone account with Orange and I lost 195 
when 
> >>>> I
> >>>> switched from my regular orange account to my new iPhone orange 
> >>>> account.
> >>>>
> >>>>
> >>>> I get an unobtainable tone when I dial 195 on my mobile. I've 
attempted
> >>>> to call Orange customer services about this a couple of times now 
but I
> >>>> lose the will to live after hanging on for 15 minutes or more and
> >>>> haven't yet had an opportunity to talk to a human being about it.
> >>>>
> >>>>
> >>>>
> >>>>
> >>>>
> >>>>
> >>>>
> >>>> -----Original Message-----
> >>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On 
> >>>> Behalf
> >>>> Of Andrew Summers
> >>>> Sent: 27 August 2010 16:02
> >>>> To: access-uk@xxxxxxxxxxxxx
> >>>> Subject: [access-uk] BT 195 on my mobile
> >>>>
> >>>> Hello All,
> >>>> I don't know if you can help, I have got a Virgin mobile with a 
Virgin
> >>>> sim in it and the problem is, I am not able to ring 195.
> >>>> As soon as I ring it, I don't get through.
> >>>> I just get cut off as soon as I have pressed the call butten.
> >>>> It used to work before and now it is not.
> >>>> Has any one had this problem with Virgin  mobile
> >>>>
> >>>> Andrew
> >>>>
> >>>>
> >>>>
> >>>>
> >>>>
> >>>>
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