I tried it last night on my Vodafone pay as you go as it is set up on my Vodafone contract now for well over a year at my request. Like you I was greeted with a message that it was not set-up and that I should phone Vodafone on 191 from the same handset. I did. Got through after making the necessary choices given. Then I was advised that my call would be at a flat rate of 25 pence and that I could disconnect at that point. I waited and when the person came on line explained that I wanted the 195 directory set up on that handset and that it was a free service for blind and partially sighted. He said he had never heard of it. I was then treated to the music while he looked it up. Sure enough he came back on the line and read out what he found. I then had to give him myPIN and name and address. He also took my number I was dialling from and said it would be set up within 48 - 72 hours but I should bear in mind that it was the bank holiday weekend and therefore may take a little longer. Will let you know when it is up and running. It is an excellent service as I know from my contract mobile because I am able to request the number I want in a text message. Eleanor -original message- Subject: [access-uk] Re: BT 195 on my mobile From: "bilal hussain" <balal@xxxxxxxxxx> Date: 28/08/2010 9:14 am well, when I dile 195, a recorded message tells me I need to register, but when I call vodaphone, they say it should work and keep me weighting for ages and they do not resolve the problem. Now I've just given up. ----- Original Message ----- From: "Phil Roberts" <p.roberts13@xxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Saturday, August 28, 2010 7:51 AM Subject: [access-uk] Re: BT 195 on my mobile > Bilal > > I have not been able to use 195 on my 02 mobile for years. I did phone > but they were adamant that the service was not available. > > Phil > ----- Original Message ----- > From: "bilal hussain" <balal@xxxxxxxxxx> > To: <access-uk@xxxxxxxxxxxxx> > Sent: Friday, August 27, 2010 6:32 PM > Subject: [access-uk] Re: BT 195 on my mobile > > >>I can't get 195 to work with vodaphone, and when ever I try and call them >>about it, it's like I have to hang on until the phone battery dies! >> ----- Original Message ----- >> From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx> >> To: <access-uk@xxxxxxxxxxxxx> >> Sent: Friday, August 27, 2010 5:56 PM >> Subject: [access-uk] Re: BT 195 on my mobile >> >> >>> Does Orange not hae a website where you can send in a question? Sounds >>> like an aweful lot of money to lose when changing accounts. I certainly >>> would not suffer such a huge loss. >>> >>> ----- Original Message ----- >>> From: "Damon Rose" <damon.rose@xxxxxxxxx> >>> To: <access-uk@xxxxxxxxxxxxx> >>> Sent: Friday, August 27, 2010 4:59 PM >>> Subject: [access-uk] Re: BT 195 on my mobile >>> >>> >>>> No but I mentioned on this list a little while ago that I can't access >>>> it on Orange. I still can't. >>>> >>>> Other Orange customers got back and said that they weren't having any >>>> trouble. >>>> >>>> Andy do you use an iPhone? >>>> >>>> I ask because I have an iPhone account with Orange and I lost 195 when >>>> I >>>> switched from my regular orange account to my new iPhone orange >>>> account. >>>> >>>> >>>> I get an unobtainable tone when I dial 195 on my mobile. I've attempted >>>> to call Orange customer services about this a couple of times now but I >>>> lose the will to live after hanging on for 15 minutes or more and >>>> haven't yet had an opportunity to talk to a human being about it. >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> -----Original Message----- >>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On >>>> Behalf >>>> Of Andrew Summers >>>> Sent: 27 August 2010 16:02 >>>> To: access-uk@xxxxxxxxxxxxx >>>> Subject: [access-uk] BT 195 on my mobile >>>> >>>> Hello All, >>>> I don't know if you can help, I have got a Virgin mobile with a Virgin >>>> sim in it and the problem is, I am not able to ring 195. >>>> As soon as I ring it, I don't get through. >>>> I just get cut off as soon as I have pressed the call butten. >>>> It used to work before and now it is not. >>>> Has any one had this problem with Virgin mobile >>>> >>>> Andrew >>>> >>>> >>>> >>>> >>>> >>>> >>>> ** To leave the list, click on the immediately-following 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[mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>> ** or send a message, to >>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >>> >>> >> >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands 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commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq