Sandra - Thanks for this suggestion; I've installed, and just ahead of clicking the finish button, can I ask you if I need to check the button that says: "configure setting for real media" this box is not checked by default. I've left all other settings as they were, not really understanding what changing them would do. Thanks - Andy ----- Original Message ----- From: "Sandra Henshall" <oceania@xxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Thursday, April 19, 2007 12:53 PM Subject: [access-uk] Re: BBC's listen again | Andy, install real alternative from | http://www.whitestick.co.uk | and make it the default for playing real media files and it should solve | your problem. | | Cheers, | Sandra. | | ** To leave the list, click on the immediately-following link:- | ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] | ** If this link doesn't work then send a message to: | ** access-uk-request@xxxxxxxxxxxxx | ** and in the Subject line type | ** unsubscribe | ** For other list commands such as vacation mode, click on the | ** immediately-following link:- | ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] | ** or send a message, to | ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq | | | -- | This email has been verified as Virus free | Virus Protection and more available at http://www.plus.net ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq