Many thanks to all the replies. Iain's workaround (turning virtual cursor off) kind of worked. Controlling flash player that way is extremely flimsy but thanks for the idea. I tried NVDA as suggested but that didn't make any difference. I'll give it another go... So does anyone know what the BBC has changed on their site for this problem to start happening? It is worth writing to them about it. It might be good to include some technical details if anyone can advise. Thanks. Amro _____ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Iain Lackie Sent: Saturday, November 26, 2011 9:55 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: BBC iPlayer site problems What you need to do is turn off the JAWS virtual cursor and use the Tab key to get to these buttons. Iain From: Amro Bilal <mailto:info@xxxxxxxxxxxxx> Sent: Saturday, November 26, 2011 8:17 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] BBC iPlayer site problems Hello all, lately I've been having problems playing programs on the BBC site. Jaws now doesn't recognise the pose button, volume button, time line button etc. All Jaws sees is the play button but after I press it Jaws doesn't see any of the flash player buttons including the play/pose button. Is it just me? The issue happens with Jaws 12 and 13 too. Anyone is having the same issue? Thanks. Amro