[access-uk] Re: BBC Sounds Search

  • From: <henry@xxxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 14 Dec 2020 08:02:03 -0000



Hi Ian
Yesterday afternoon I thought I would take a chance and directly email Tim 
Davie the Director General of the BBC about the problem with the BBC Sound App 
and also pointed out that the email link to the accessibility Team was broken.  
To my great surprise, within the hour I received a direct response from Mr 
Davie saying he would bring tis issue to the attention of the Accessibility 
team.

Watch this space 😊 

Best wishes
Henry

-----Original Message-----
From: access-uk-bounce@xxxxxxxxxxxxx <access-uk-bounce@xxxxxxxxxxxxx> On Behalf 
Of Iain Lackie
Sent: 13 December 2020 12:07
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BBC Sounds Search

I have just done the same with the same result. I have also flagged the issue 
on the review section of the app in the app store.

Iain

On 13 Dec 2020, at 11:20 am, henry@xxxxxxxxxxxxxxxxxxxx wrote:



Hi Ian
I found the following BBC website and sent a message to the BBC accessibility 
team via the link on this page drawing their attention to the failure of the 
search function on the BBC IOS Sound App  and it was returned with the 
following message:
"I'm sorry to have to inform you that your message could not be delivered".

Unbelievable, I suppose the next step is to make a complaint 😊

http://www.bbc.co.uk/accessibility/contact.shtml

Best wishes
Henry


-----Original Message-----
From: access-uk-bounce@xxxxxxxxxxxxx <access-uk-bounce@xxxxxxxxxxxxx> 
On Behalf Of Iain Lackie
Sent: 12 December 2020 15:38
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BBC Sounds Search

I don't know the answer to your question. If somebody else does, I would be 
glad to know.

Iain

On 12 Dec 2020, at 3:28 pm, henry@xxxxxxxxxxxxxxxxxxxx wrote:



Hi again Ian
Do you know where in the BBC I can contact them about this issue?
Best wishes
Henry


-----Original Message-----
From: access-uk-bounce@xxxxxxxxxxxxx <access-uk-bounce@xxxxxxxxxxxxx> 
On Behalf Of Iain Lackie
Sent: 12 December 2020 11:05
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] BBC Sounds Search

Hello
Using the BBC Sounds iOS app, I am finding I cannot insert a search 
term in the edit box. Has anyone else experienced this? Using the 
latest version of iOS14.

Iain** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq


** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq

** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq


** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq

** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq


** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq

Other related posts: