Hi, I paste below a note from the BCAB Chair re this matter. It seems to me that it isn't acceptable for BCAB to say "Well they are trying to fix it by October". The BBC have, unless Colin can tell me otherwise, an anticipatory duty not to do this sort of thing in the first place. A Retrofit isn't good enough in my view. We need to get people who provide this kind of service to appreciate exactly what their obligations are. I'm not particularly militant, but as a lawyer, I do believe that you can't decide what bit of the law you decide to observe and by when, without accepting the consequences. (Grumpy from Scotland). Quote from BCAB follows: "I thought I would update you all on the BBC I-Player. First I would like to thank all of you who responded to my request for comments about any issues you had had with the I-player. Just about everybody commented that while it was possible to listen to complete programmes it was not possible to jump forward and backwards nor to adjust the volume. Tink and one of her colleagues at work had a look at the I-player and observed that the problems related to two slider controls with the I-player. She has been in contact with the BBC developers and they are aware of this issue and are working hard to resolve the issue. While it would have been possible for them to put a quick and dirty fix in place they are developing a solution that will be more robust and hope to have this in place by October. The issue was discussed on In Touch this week so you can 'listen again' to the programme if you want at: http://www.bbc.co.uk/iplayer/episode/b00cvbkr/ <blocked::http://www.bbc.co.uk/iplayer/episode/b00cvbkr/> <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Also the BBC will be setting up a blog with the start of a Hints'N'Tips doc 4 visually impaired users. We will keep an eye on the situation and hope the BBC meet their deadline." Richard Godfrey-McKay Tel: (01738) 445 880 Mobile: (07791) 452 593