Colin, Lets name and shame, the more discomforting it is for the banks, the better! Dave Richard, That is interesting. It took me over 6 months to get an accessible PIN from Abbey, and that was only after agreeing to subscribe to there 'special needs' register to receive my statements in large print. Completely useless for me! It was only through threatening to have SantenDare in a County Court that they capitulated and supplied me a PIN in an accessible format - on disk, plus a rather nice credit of £150 to my account. Not sure about Lloydds, but it wouldn't surprise me if they are better than most; not that I would ever bank with them! Maybe it would ve a handy resource to compile a register of the main culprits and then suggest that Ian look at an 'in touch' expose? I fancy that it would make a damn interesting programme, and something that the banks may find a little discomforting. Colin Colin Fowler Disability Consultant Tel: 01582 483 283 Text/mobile: 07901 573 570 E mail: col.fowler@xxxxxxxxxxxxxx www.social-model.org.uk disability@xxxxxxxxxxxxxxxxxxx accessible format - on disk, plus a rather nice credit of £150 to my account. ----- Original Message ----- From: "Richard Godfrey-McKay" <richard@xxxxxxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Tuesday, June 19, 2007 7:57 PM Subject: [access-uk] Re: BANK PINS IN ALTERNATIVE FORMATS > Hi, Abbey was fine about it - and I think that Lloyds used to be when I > was > with them. Halifax/HBOS are the present culprits. Colin is right to say > that they'll cite security all the time, which is why I want examples of > banks which do make alternative arrangements. > Thanks, > Richard > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ******************************************************************** This email and any attachments are confidential to the intended recipient and may also be privileged. If you are not the intended recipient please delete it from your system and notify the sender. You should not copy it or use it for any purpose nor disclose or distribute its contents to any other person. ******************************************************************** ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq