I am using audible on the desktop and can’t even find anything about buying
books on the app on my iPhone.
Mandy.
From: Madleen Mann
Sent: 30 October 2018 15:39
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Audible and Using Credits.
Mandy, are you using Audible on the computer/desktop site or on the Smart phone?
You're normally given the option to buy it with the full prize of x £ or with
one credit?
Please feel free to ring if you have any questions.
Best regards,
Madleen Mann,
Technology For Life Co-Ordinator
RNIB Customer Service and Support
Direct Line: 0207 391 2308
Mobile: 07783172099
Helpline: 03031239999
Email: madleen.mann@xxxxxxxxxxx
105, Judd Street,
London WC1H 9NE
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of Mandy
Clayton
Sent: 30 October 2018 15:25
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Audible and Using Credits.
Yesterday I purchased a book and then saw that I have three credits so realised
I had bought it full price.
I went to customer services and got them to call me back in five minutes,
brilliantly easy, so now I have a refund in place but I cannot see how to
purchase the book using my credit. I have added it to my basket or cart,
whichever they call it, but I cannot find the option to purchase using my
credit, it says unavailable but why is this if I have three available credits?
Mandy.
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