Really?
Huh, different senses of humour. Me and Jo found it funny, and a couple
of
other folks I forwarded it on to.
Barry.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Barbara Wilson
Sent: Saturday, July 17, 2010 4:23 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Apple's Steve Jobs admits 'we are not perfect' -
Telegraph
"Tedious at first?" That was tedious right the way through. Didn't make me
laugh at all. Got to be one of the stupidest, non-funny things I've ever
heard on YouTube!
Find me on Twitter http://www.twitter.com/barkingbabs
Barbara Wilson
M: 07917710779
T: 02887784046
E: barkingbabs@xxxxxxxxxxxxxxx
IM: creativeeyes@xxxxxxxxxxxxx
Skype: creativeeyes
----- Original Message -----
From: "Jonathan" <digitaltoast@xxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, July 17, 2010 3:31 PM
Subject: [access-uk] Re: Apple's Steve Jobs admits 'we are not perfect' -
Telegraph
I'm going to post a link to a Youtube video about the iPhone. It's
currently one of Youtube's most watched videos, with 5 million views.
It had me nearly crying with laughter by the end. BUT before you
click, there's some swearing in it, so you've been warned if easily
offended.
The video is of two cute little cartoon woodland bears, one is meant
to be a phone salesman, the other an iphone fan girl who's come in to
buy a phone.
It's only 3 minutes long, so bear with it (no pun intended) if it
seems tedious at first.
http://www.youtube.com/watch?v=FL7yD-0pqZg
On 17 July 2010 14:50, Barbara Wilson <barkingbabs@xxxxxxxxxxxxxxx>
wrote:
Very true. They are doing no more or less than they are required to do
under consumer rights legislation, yet they are billing it as some big
gesture from them.
And how did such a fault get through quality control in the first place?
Glad now I never felt moved to jump on the iPhone train.
Find me on Twitter http://www.twitter.com/barkingbabs
Barbara Wilson
M: 07917710779
T: 02887784046
E: barkingbabs@xxxxxxxxxxxxxxx
IM: creativeeyes@xxxxxxxxxxxxx
Skype: creativeeyes
----- Original Message -----
From: Edward Green
To: access-uk@xxxxxxxxxxxxx
Sent: Saturday, July 17, 2010 2:18 PM
Subject: [access-uk] Re: Apple's Steve Jobs admits 'we are not
perfect' -
Telegraph
Hi,
What strikes me about this is that Apple are promising a free refund.
Gosh, you can get a full refund on a materially faulty product, well I
never.
Ed
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Barry Toner
Sent: 17 July 2010 14:15
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Apple's Steve Jobs admits 'we are not
perfect' -
Telegraph
Wow,
Steve is very good at PR and speaking out to the ignorant masses, I'll
give him that.
This is not an Apple Vs Microsoft thing. This is Apple messed-up, they
came out with egg on their face and as my granny would have said, "If
that fella fell down in a pile of pooh, he'd come-up covered with gold".
If I'd have bought an I Phone 4 as I was planning to before the signal
thing leaked I'd be sending it back. A free bumper case? For a on the
top
end a 600 quid phone? The less than 1% is so completely and obviously a
PR move. Do you really think that only 1% of users who this problem?
It's
a design flaw that effected all handsets. Allot of people don't
understand the problem, dont' hold the phone in the way that makes the
anteni connections, there's so many factors. Ever see Fawlty Towers?
That
seen where Bazil asks everyone after we've heard them all bitching, how
their food is? And they all say, "Oh it's wonderful, thank you and thank
you for asking".
This isn't a Microsoft Vs Apple comparison thing at all.... Their
business markets are similar but also quite different. to make this
sortive statement in either companies favour. BTW. I couldnt' care who
comes out on-top MS or Apple. It just erks me to know end this mud
slinging.
I'll be waiting until Sept 30 or a few months after before an I Phone
goes back on my list of must haves. I believe newer hardware or some
such
is going to be released then to fix the signal problem, without having
to
slap on a case whither you want one or not.
Barry.
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Gordon Keen
Sent: Saturday, July 17, 2010 10:11 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Apple's Steve Jobs admits 'we are not perfect' -
Telegraph
Shock! Horror!
Remind me, did Microsoft ever make such a statement after any of their
many cock ups?
http://www.telegraph.co.uk/technology/apple/7895612/Apples-Steve-Jobs-admits
-we-are-not-perfect.html
Apple's Steve Jobs admits 'we are not perfect' - Telegraph
Steve Jobs, Apple's chief executive, admitted that the company was "not
perfect" at a hastily convened press conference to address reported
signal problems with its latest must-have gadget, the iPhone 4.
He said that iPhone 4 users would be given a full refund if they were
unhappy with the device, and that everyone who had bought the handset
would be issued with a free case.
Jobs said the problems had affected less than one per cent of iPhone
users, but that Apple had been "working its butt off" to find a solution
to the problem.
"We're not perfect. We know that, you know that," said Jobs. "And phones
aren't perfect either. But we want to make all of our users happy. If
you
don't know that about Apple, you don't know Apple. We love making our
users happy."
Apple has sold more than three million iPhone 4s since the device went
on
sale last month, but some iPhone 4 owners reported that their handset
lost its signal when they held the device in their left hand, thereby
covering one of the phone's antennae.
Jobs said that just 0.5 per cent of all iPhone 4 users - around 15,000
people - had contacted Apple to complain about antenna problems. He also
said that fewer people had returned iPhone 4 handsets than returned the
iPhone 3GS, the handset Apple launched in 2009.
He also said that many phones, including BlackBerrys, suffered a loss of
signal when held in a similar way.
"We love our users, and if we screw up, we pick ourselves up and we try
harder," said Jobs. "When we succeed, they reward us by staying our
users. We take this really personally, and have worked hard over the
last
22 days trying to resolve this problem. I think we've gotten to the
heart
of the problem."
Industry experts welcomed the announcement.
"I think most people will be happy with a free case," said Carolina
Milanesi, an analyst at Gartner. "What people have really taken
exception
to is the way these problems have been handled by Apple.
"It seems the signal issues have been more widespread in the United
States than in Europe, and that's certainly where most of the complaints
have been coming from."
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