[access-uk] Re: Anybody ever used Krystal

  • From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 24 Apr 2019 17:24:56 +0100

Thanks Mo, for all the information.

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of Mobeen 
Iqbal
Sent: 24 April 2019 12:05
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Anybody ever used Krystal

Hi.

I don't use the reseller hosting personally as it's often more convenient for 
customers to have their own accounts.

cheers,

Mo.


On 24/04/2019 11:03, Steve Nutt wrote:

Hi Mo,

Yes, found it, thanks.

Looking at the TrustPilot reviews, it seems that they are highly rated.

Do you use their reseller hosting Mo, and if so, is the reseller control 
panel accessible?

Thanks again, much appreciated.

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of 
Mobeen Iqbal
Sent: 24 April 2019 10:51
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Anybody ever used Krystal

hi steve.

a google for krystal reseller turns up the following plans page.

https://krystal.co.uk/reseller-hosting

the plans are a few headings down.

cheers,

Mo.


On 24/04/2019 09:12, Steve Nutt wrote:
Hi Mo,

Just looked but I can't find pricing for their reseller package.  Looks good 
though, thanks.

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of 
Mobeen Iqbal
Sent: 24 April 2019 08:56
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Anybody ever used Krystal

Hi Steve.

They sell both as well as reseller. take a look at krystal.co.uk.

cheers,

Mo.


On 24/04/2019 08:48, Steve Nutt wrote:
Hi M o,

Never heard of them.  Is it shared hosting, or VPS they sell or both?

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of 
Mobeen Iqbal
Sent: 23 April 2019 20:21
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Anybody ever used Krystal

Hi.

That was probably a .htaccess issue. Configurations for .htaccess can vary 
from host to host. You also need to check the permissions of your files and 
folders. This can happen with any web host and has tripped me up a fair few 
times. Whenever i've double checked it's always turned out to be either 
permissions or the way .htaccess is configured. You would also need to 
check the settings file for your CMS/Website as sometimes cookie domains 
are generated and end up no longer being valid. I'm not saying Krystal were 
at fault, but it's unlikely. They are the only host I've come across who 
automatically update your software for you either to minor versions, or to 
any new version depending on your settings if you install the app first 
using installatron. SSL encryption which would normally cost a company 
loads comes as standard and SSH is also enabled.
finally, backups are included and you can schedule them as often as you 
like. You don't get the above with the smaller players. just a few reasons 
why I went with them.

cheers,

Mo.


On 23/04/2019 17:56, James English wrote:
Hello,

The client I was working with had a medium-sized website, which he 
was able to successfully unpack onto his new directory following 
the backup. Upon opening the new domaine however the website simply 
loaded
http403 forbidden warnings.

On 4/23/19, Mobeen Iqbal <mobeeniqbal@xxxxxxxxx> wrote:
Hi James.

I'm curious, what aspects did you find difficult about migration 
from Krystal? surely all you'd need to do is generate a full 
CPanel backup if you wish to close your account? In my experience, 
web hosts don't generally make it easy for customers. that's why I 
tend to use scripts like xcloner or built in tools in CMS 
platforms to generate my own backups and migrate to the new host 
manually. It may seem cumbersome but i'd rather be sure I've not 
missed anything relying on an automated migration tool. I do the 
same for mailboxes, recreate them on the new host and migrate data 
manually where possible.
Obviously if there are hundreds of mailboxes it's not practical to 
migrate manually.

cheers,

Mo.


cheers,

Mo.


On 23/04/2019 15:05, James English wrote:
Fair enough, I understand why you'd be worried. Hosting24 have a 
very accessible interface, I'd recommend them also.

On 4/23/19, Luke Scholey <l.scholey@xxxxxxxxxxxxxxxxx> wrote:
Thank you for that review and the offer, however I would prefer 
to go with one of the larger companies out there, as Mo was saying.
I’m definitely not saying your services will, but I wouldn’t 
like to find myself in the position, a few years down the line, 
where a small hosting company just vanishes with no warning.

Thanks
Luke


- -
Luke Scholey
Webmaster i/c publishing
LukeScholey.co.uk
Tel: +44 7759 282586
Email: l.scholey@xxxxxxxxxxxxxxxxx All questions and comments 
welcome.
Unless otherwise stated, all site content copyright ©️ 2012-2019 
Luke Scholey (LukeScholey.co.uk) all rights reserved.
www.lukescholey.co.uk

On 23 Apr 2019, at 14:56, James English 
<james13english@xxxxxxxxx>
wrote:

I've just tried to arrange migrations from their platform, and 
let's just say that if you want to leave them at any point they 
don't exactly make it easy or pleasant to do.
What sort of space/bandwidth does this charity need? I provide 
small-scale free web hosting myself if it isn't too much in 
terms of requirements.

On 4/23/19, Luke Scholey <l.scholey@xxxxxxxxxxxxxxxxx> wrote:
Oh what was your experience with them that isn’t so good? If 
you don’t mind sharing of course.
And I’m working with a charity who want to take advantage of 
the free hosting offer. From reviews on the Internet they seem 
very good, but I’d be happy to hear other experiences.
Thanks
Luke



- -
Luke Scholey
Webmaster i/c publishing
LukeScholey.co.uk
Tel: +44 7759 282586
Email: l.scholey@xxxxxxxxxxxxxxxxx All questions and comments 
welcome.
Unless otherwise stated, all site content copyright ©️
2012-2019 Luke Scholey (LukeScholey.co.uk) all rights reserved.
www.lukescholey.co.uk

On 23 Apr 2019, at 14:42, James English 
<james13english@xxxxxxxxx>
wrote:

Hello,

Might I ask, is there a reason you wish to use this web host 
in particular? They're not great from my experience, and the 
fact you have trouble signing up doesn't bode well for the 
accessibility of their other services.

On 4/23/19, Luke Scholey <l.scholey@xxxxxxxxxxxxxxxxx> wrote:
Thanks for the help. What was your set up for doing this?
Browser, screen reader etc. Because with NVDA and VO, I 
can’t seem to navigate to the overlay that pops up. It’s as 
if the screen reader can’t see it.



- -
Luke Scholey
Webmaster i/c publishing
LukeScholey.co.uk
Tel: +44 7759 282586
Email: l.scholey@xxxxxxxxxxxxxxxxx All questions and 
comments welcome.
Unless otherwise stated, all site content copyright ©️
2012-2019 Luke Scholey (LukeScholey.co.uk) all rights reserved.
www.lukescholey.co.uk

On 23 Apr 2019, at 13:53, Mobeen Iqbal 
<mobeeniqbal@xxxxxxxxx>
wrote:

Hi Luke.

The trick is to save your payment method to your account first.
After
doing that, click on checkout. then go to the top of the 
page and tab in to the various edit boxes. You won't be 
able to review your cart at this point, but if you tab to 
the confirm order button and click it the order should process.
It's a bit tricky but is doable. Initial setup may require 
a small amount of sighted help just to make sure 
everything's in the right place. You may also be able to 
pay them via PayPal or bank transfer.

cheers,

Mo.


On 23/04/2019 13:42, Luke Scholey wrote:
Hi all

Has anybody used Krystal for their web hosting or domain 
registrar?
If
so, was just wondering how you got around the tricky 
payments part of their website.

Thanks
Luke



- -
Luke Scholey
Webmaster i/c publishing
LukeScholey.co.uk
Tel: +44 7759 282586
Email: l.scholey@xxxxxxxxxxxxxxxxx All questions and 
comments welcome.
Unless otherwise stated, all site content copyright ©️
2012-2019 Luke Scholey (LukeScholey.co.uk) all rights 
reserved.
www.lukescholey.co.uk
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