[access-uk] Re: Amazon phone number

  • From: Jonathan H <digitaltoast@xxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Sat, 28 Jan 2017 13:01:11 +0000

Oh, that's not very good getting repeat items! Just out of interest,
are you sure it wasn't something on a "subscribe and save" order?
It's easily done and you wouldn't be the first!

When I called  0800 279 7234 it offered me the option to speak to someone.

But, if you received something you didn't want, wouldn't "return item"
be what you wanted? That said, I don't mean to sound all glib about it
if it's not an easy thing to do on a screenreader.
I'm just trying to figure out the easiest option.


On 28 January 2017 at 11:34, Mark Threadgold
<m.j.threadgold@xxxxxxxxxxxx> wrote:

Jonathon, thanks for your suggestion, but I wanted a phone number that is
known to work, as there is no 'problem with my order' button by the order.
There are only the  options of
 Buy it Again
 Return or Replace Items
 Leave package feedback
 Write a product review
 Hide Order

As it is an item bought from Amazon themselves, there is no button to
contact the seller, as ther is with market place orders.
Amazon have sent me and charged me again, for an item I bought and received
in December, and I cannot find a way of getting in touchh wwia real  person
to sort it out.

Cheers,

Mark Threadgold

Of all the things I have ever lost, the one I miss most is my mind...


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jonathan H
Sent: 28 January 2017 11:22
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Amazon phone number

Typing "amazon phone number" into Google gave a first result with a
huge phone number of 0800 279 7234 which seemed to work for me.

However, in order to avoid all sorts of lengthy nonsense, why not just
login to amazon, find the order and and click the "there's a problem
with my order" button next to it?

You can then choose to be called by them if it's not something that
can be handled by one of the options there, and they will have all the
details to hand.

On 28 January 2017 at 10:07, Mark Threadgold
<m.j.threadgold@xxxxxxxxxxxx> wrote:
Does anyone have a phone number to contact Amazon.co.uk about problems
with
an order, please?

Cheers,

Mark Threadgold

Of all the things I have ever lost, the one I miss most is my mind...


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