MessageIan We do not send send our repairs back to Alva they are done on site here in Hitchin Professional Vision Services ----- Original Message ----- From: Ian Macrae To: access-uk@xxxxxxxxxxxxx Sent: Friday, November 25, 2005 9:38 AM Subject: [access-uk] Re: Alva Braille display servicing Hi Gary, My impression is that whomever you deal with has to send it back to Alva anyway so you might as well cut out the middle-person and go straight to them in Holland. Cheers now. Ian -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Gary Robinson Sent: 24 November 2005 23:11 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Alva Braille display servicing Hi all, Does anyone know who deals with the servicing of the Alva Braille display these days? I have an Alva series 3 which is now nearly 12 years old but still works ok apart from that horrible "wobbly" DC power plug on the back which is causing intermittent operation. Ideally I would like it replaced, the plug that is, with something deccent, so it's more a modification than a straight repair. Grateful for any pointers. Gary http://www.bbc.co.uk/ This e-mail (and any attachments) is confidential and may contain personal views which are not the views of the BBC unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose the information in any way nor act in reliance on it and notify the sender immediately. Please note that the BBC monitors e-mails sent or received. Further communication will signify your consent to this.