Hi Jeff Not sure where you heard this info, but I can confirm it is very straightforward to use, and I wouldn't consider myself to be a technical junkie either. When I tried one, I simply plugged it in and it worked with JAWS. I use the Alva BC680, and I think it's the bees knees quite honestly. Kind Regards, Jackie Cairns -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of jeff flint Sent: 28 September 2011 18:19 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Alva BC40 Has anybody used the ~Alva BC40 with feature pack? I heard that a lot of people found it very hard to use, and it really wasn't plug and play? Cheers Jeff ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq